My Aspire 5720z laptop was accidentally dropped and now the monitor screen whites out, how can I fix

phlebbb2000 · January 2015

My Aspire 5720 z laptop was accidentally dropped, and now the screen whites out to black. Do I need to replace the monitor screen ??Is a new video card needed ?? Please help...

sathya0403 · January 2015

Hi,

Sorry that the unit was dropped, but at this point we may not determine what is wrong, it could be any component, I would consult a Harware Tech to find what is exactly failing,.

laurent_14 · January 2015

Hello phlebbb2000,

Have you tried to connect your laptop to an external monitor or LCD TV in using the VGA or HDMI ports?

Note: [Fn]+[F5] --> Switches display output between the display screen, external monitor (if connected) and both.

phlebbb2000 · January 2015

VGA terminal works fine, but, I like to take my laptop with me and lugging an additional monitor would be counter productive...but, ty .

bigbear639 · January 2015

If an external monitor works, then you most likely have a defective screen. It is very easy to replace it yourself. Youtube has a lot of videos showing you how to do it.