Monitor: xb270h, Incorrect cable. Please use the dual link DVI cable that came with your monitor.

Snky
Snky Member Posts: 3 New User

Hey so I just bought this monitor, I'm pretty dissapointed at the moment, my gpu is outputting 120hz, but it has a watermark on the screen saying what I wrote in the title, although I am indeed using the DVI-D Dual Link cable that came with the Acer Predator XB270H monitor.

Camera phone picture taken of annoyance: https://www.dropbox.com/s/fotzh559j3edvml/2014-12-31%2023.35.17.jpg?dl=0

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    Snky,

     

    Do you know the exact monitor model or part number? I am showing that this monitor does not have DVI and that G-sync/144hrz can only be used with the DisplayPort and cable if it came with your monitor. Any additional information you can provide will greatly help.

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    Have you tried another Dual link DVI cable to see if that resolves the problem?

  • Snky
    Snky Member Posts: 3 New User

    Sorry for the late reply, yes I've tried a spare DVI-D Dual Link cable, same result, will there ever be a firmware update to simply remove this stupid message? Or allow a button to disable it permanately ( as I wouldn't want to do this every time ).

    My pc is displaying 120hz fine, but the watermark is above everything, it's bloody ridiculous that such a thing was even implemented, if this is not fixed, I'll remember which brand to stay away from, and which direction I will encourage my extremely large fanbase to side to also, I've already judged the fact that you did not read my title, where I clearly wrote the model I have, the fact you had to ask me again, means it is pretty useless me even writing this right now.