why in the world would a laptop not come with a dvd drive? that is the stupidest thing ever

Faisal_H_Khan
Faisal_H_Khan Member Posts: 4 New User

I do not purchase laptops often, this is only my second laptop purchase after spending 5 years with an HP laptop. Wasn't the greatest but it helped me get through school and work. Now i purchase an acer because I have heard from plenty of people that it is a great brand, but I am quickly doubting that. Why? It doesn't have a cd/dvd drive. Why in the world would a laptop ever come without one??? I am going to return this and am greatly dissapointed in this brand. I do not and will not encourage anyone to purchase an acer notebook. 

 

[edited to comply with guidelines]

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer
    Answer ✓

    Hello Faisal,

     

    Here the parts that you'll need for Aspire E5-511:

     

    42.ML9N2.001ODD BEZEL
    33.ML9N2.003ODD BRACKET
    KO.00807.016DVD/R/RW.SMULTI.9MM.TRAY.8X (PANASONIC)
    KO.0080D.014DVD/R/RW.SMULTI.9MM.TRAY.8X (HLDS)

     

    You can request a quote and place an order from your Acer store in using the customer service form.

    In the form:

    1- You select in "Please Select a Subject: Other"

    2- In "Describe the Problem:", you indicate the S/N of the laptop.

    3- Example:

        "Price request for the following spare parts:

         - P/N, description

         - Etc"

     

    You'll receive a quote by mail (pdf document). You can also phone them.

    France

Answers

  • maximemoreillon
    maximemoreillon Member Posts: 25

    Tinkerer

    Sorry to hear about your disappointment.

     

    Was the laptop you bought advertised as having an optical drive? If you were told so and ended up with a computer without one, I'd understand your frustration.

     

    However, nowadays, the vast majority of laptops aren't equiped with an optical drive and this is explicitly written in the specifications that are available on the manufacturers' webiste or that your seller should provide.

  • Faisal_H_Khan
    Faisal_H_Khan Member Posts: 4 New User
    Thanks for the reply, I understand optical drives arent big nowadays, but it's frustrating because I was told it has one. Considering purchasing a drive
  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer

    Hello Faisal_H_Khan,

     

    Could you give me your exact model of laptop?

    It's perhaps possible to mount an internal ODD.

    France
  • Faisal_H_Khan
    Faisal_H_Khan Member Posts: 4 New User

    Hey the laptop model is: acer aspire E5-511-P7AC

     

    I did a search on the Acer website and here is the direct link to the model number I am talking about:

     

    http://www.acer.ca/ac/en/CA/content/model/NX.MPKAA.002

     

    Thank you for your help!

     

    Faisal

  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer
    Answer ✓

    Hello Faisal,

     

    Here the parts that you'll need for Aspire E5-511:

     

    42.ML9N2.001ODD BEZEL
    33.ML9N2.003ODD BRACKET
    KO.00807.016DVD/R/RW.SMULTI.9MM.TRAY.8X (PANASONIC)
    KO.0080D.014DVD/R/RW.SMULTI.9MM.TRAY.8X (HLDS)

     

    You can request a quote and place an order from your Acer store in using the customer service form.

    In the form:

    1- You select in "Please Select a Subject: Other"

    2- In "Describe the Problem:", you indicate the S/N of the laptop.

    3- Example:

        "Price request for the following spare parts:

         - P/N, description

         - Etc"

     

    You'll receive a quote by mail (pdf document). You can also phone them.

    France
  • Faisal_H_Khan
    Faisal_H_Khan Member Posts: 4 New User
    Thanks so much for that! I appreciate the help especially for someone who doesn't buy laptops that often. Thanks again!
  • laurent_14
    laurent_14 ACE Posts: 10,297 Trailblazer

    You're welcome! Smiley Wink

    France