Touchpad not working properly. No swipe, pinch or 2 finger scroll

jazzer4u
jazzer4u Member Posts: 2 New User

 I have an Aspire V5 571P-6648. My touchpad no longer does the swipe from edge, pinch or 2 finger scroll. I have reloaded the ELAN PS/2 driver but it has not fixed the problem. I am running Windows 8.1. 

 

Any help would be appreciated.

 

Thanks! Happy New Year!

 

Gil

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    For your model and operating system, there are two Touchpad drivers available, one from ELANTECH and another from Synaptics. Please check if you have installed the correct one. To check this, you can refer to the user manual of your computer or contact Acer support using the following link:
    http://us.acer.com/ac/en/US/content/service-contact

     

    If the touchpad driver you have reinstalled is correct, you can consider performing a system restore to restore your system to a point when the touchpad was working fine. To do this, refer to "Restore your PC to an earlier point in time" section on the following link:
    http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

     

    Hope this will help you.

  • jazzer4u
    jazzer4u Member Posts: 2 New User

    Thanks for the suggestions! I will look into them.

     

    Gil