Acer Iconia One Screen Problem

TrevorKS
TrevorKS Member Posts: 2 New User

I just received an Acer notepad Iconia One 7 B1-730HD.  Part of the screen has gone black & there are grey transparent bars across the rest of the screen.  I downloaded an update to the Driver hoping this would take of it; but it did not.  Are there any suggestions on how to take care of this?

 

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Best Answer

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓

    I'm afraid that sounds like a hardware issue. Best bet is to contact Acer support or the vendor you received it from.

     

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Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Answer ✓

    I'm afraid that sounds like a hardware issue. Best bet is to contact Acer support or the vendor you received it from.

     

    [subject line edited to reflect new topic]

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • TrevorKS
    TrevorKS Member Posts: 2 New User

    Thank you.  I was afraid of that.  

     

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  • Remo
    Remo Member Posts: 22 New User

    I have exactly the same problem and its really annoying because I have lost my receipt so I can't get it replaced.

    I had compared mine to the same display model and the model on display hasn't got the lines Smiley Sad.

  • Remo
    Remo Member Posts: 22 New User

    Would anyone suggest a factory reset. Would that fix the screen problems? I dont want to factory reset it and then realise that it didnt work.