ACER ASPIRE E5 571-56UQ TOUCHPAD SENSITVITY SETTING MISSING

cdefig
cdefig Member Posts: 2 New User

I have had my notebook for 10 days.  The cursor jumps so badly that the computer is almost unusable for anything but reading email or web browsing.  The only way I can prevent the cursor from jumping is to dsiable the touchpad by using Fn+F7.  There is no sensitivity setting in the Mouse properties.  How do I fix this without spending money to filx a brand new computer?

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Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Answer ✓

    http://acer.custhelp.com/app/answers/detail/a_id/12386/kw/jumping%20cursor#_ga=1.160260542.2004856762.1413655847

     

    Go to Device Manager, uninstall the driver for the touchpad, reboot, and let Windows install the default driver. See how that works. If you need to, you can reinstall the Acer driver, whichever touchpad you have.I'm guessing it's 8.1.

     

    TouchPadELANTECHTouchpad Driver13.6.1.116.8 MB2014/10/24Download
    TouchPadSynapticsTouchpad Driver18.1.2.11.9 MB2014/10/24Download
  • cdefig
    cdefig Member Posts: 2 New User

    OMG, Philetus, you rock!.  Simply deleting the driver and allowing windows (8.1) to reinstall the driver for the Elan touchpad worked the first time after rebooting. I didn't have to download new drivers.   I've been typing for 15 minutes to make sure I'm not just in a lucky streak.  Thank you, thank you, thank you.  The problem was making me nuts!

  • machociprian
    machociprian Member Posts: 30 New User

    I recently purchased an Acer E5-571G and see that is not running function scroll.I installed all the drivers for touchpad possible,and all version of Windows, but  in Device Manager appear: PS / 2 Compatible Mouse- Microsoft Manufactured instead of Elantech or Synaptics.This model has or not a touchpad with advanced features (scroll sensivity, etc.)Thanks!

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    The touchpad is not manufactured by MS. It is Elantech or Synaptics. It just has a default driver installed.

  • machociprian
    machociprian Member Posts: 30 New User
     
    I know that the question was why not install drivers???
  • rajith
    rajith Member Posts: 63

    Tinkerer

    Hi,

     

    If the operating system installed in the laptop is Windows 8.1, then it has precision touchpad which are designed for optimal use with Windows 8.1 operating system.

     

    You can refer the following links for more details.

     

    http://acer.custhelp.com/app/answers/detail/a_id/33950

    http://windows.microsoft.com/en-us/windows-8/touchpad

     

    The settings for these can be chnaged from the PC settings.