Acer E5-571G touchpad not install in windows 7
I have the same problem:
I recently purchased an Acer E5-571G and see that is not running function scroll.I installed all the drivers for touchpad possible, but in Device Manager appear: PS / 2 Compatible Mouse- Microsoft Manufactured instead of Elantech or Synaptics.Any idea what to do? I mention that notebook runs Windows 7 64 bit.Thanks!
Answers
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Is it factory-installed Win7?
Jack E/NJ
Jack E/NJ
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No,it had just boot linpus......
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>>>I installed all the drivers for touchpad possible,>>>
Which driver version numbers did you try to install? Thanks.
Jack E/NJ
Jack E/NJ
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TouchPad_Synaptics_17.0.6.21_W7x64_A
TouchPad_ELANTECH_11.6.24.209_W7x64_A
...and another dozens....
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all appear to have been installed, but in device manager still has PS / 2 Compatible Mouse with minimum basic settings
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Go to Control Panel's uninstall program function. Delete all Elan or Synaptics touchpad drivers that you find. Then try re-installing only one. Check Device Mgr. If still not included or error message, uninstall that driver from Control Panel and try re-installing the other.
Jack E/NJ
Jack E/NJ
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in control panel(programs and features) there is no elan or synaptics driver anywere
if i uninstall ps/2 mouse driver from device manager,says reboot the computer and when windows start ,it instals de driver(generical) automaticaly.......
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>>>I installed all the drivers for touchpad possible, but in Device Manager appear: PS / 2 Compatible Mouse- Microsoft Manufactured instead of Elantech or Synaptics.>>>>>>in control panel(programs and features) there is no elan or synaptics driver anywere>>>
Then neither the Elan nor Synaptics drivers were in fact installed. I suggest you try to re-install the Synaptics driver first. Then check Control Panel uninstall function and Device Mg to see if it appears on the lists. If not, then try re-installing the Elan driver. Report back with results. Thanks
Jack E/NJ
Jack E/NJ
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No.....does not appear Elan or Synaptics nowhere......
can be something related to UEFI or LEGACY mode in boot???
uffffff !!!
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That was quick!!! Did you actually try to reinstall the Synaptics driver just now? Did you get any error message that the installation did not complete?!!
Jack E/NJ
Jack E/NJ
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synaptics driver has 200 mb and it is installed in a few seconds....something is wrong......
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Yes, it seems so. Did you actually unzip the original compressed files? Double click on the compressed files to see if they'll properly unzip to the executables and readme files.
Jack E/NJ
Jack E/NJ
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no,said no need update and its ready to use...........and this is what i have......no scroll,no advanced features....
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OK. Please run the file "main.cpl" without the quotes. Then click the device settings tab. The synaptics device should be shown and whether or not it is enabled. Click enable. Report back with results.
Jack E/NJ
Jack E/NJ
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And if you still don't see the synaptics device in device settings, try pressing the Fn+F7 touchpad toggle key combination.
Jack E/NJ
Jack E/NJ
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