keyboard backlight Acer S7-392 not working

juankgaya
juankgaya Member Posts: 7 New User

 

 

 

I just bought a new Acer Aspire S7  . Ive been using the laptop for 2 days abd I have realized that the keyboard backlight has never been on .

I have tried several tricks to turn on the light but nothing seems to work

 

key Fn + U + I   ,  Fn + I

Reset battery

Reset default configuration on the BIOS

Change power options to high performance

 

I have been always ina  dark room . I just cant make this ligth to turn on

 

I have read that this model of laptops have been presenting these issues very frecuently.  Im so dissapointed with ACER

 

Can somebody help me on this please???

Thanks

Answers

  • Letux
    Letux Member Posts: 7 New User

    Hi there,

     

    You may check this video for more information about the computer.

    https://www.youtube.com/watch?v=4G5eOYp71eU

    [please check about keybaord review starting 6.00]

    i have no S7-392 computer but base on forums and videos i've seen
    keyboard light is not that easy to notice specially if the room or the place your at is not that or too dark.
    its like the lighting on some watch.

    Options
    At night on your room press and HOLD "Fn key" and keep taping "I" for like 15 times just to make sure
    this is to make sure that keyboard brightness is on the highest level.

    Turn off all the lights [make sure the room is dark] and check.

     

    If still after this your not able to see any back light or even the Acer logo on the cover lighting up
    I would suggest to contact Acer for warranty concerns.

  • juankgaya
    juankgaya Member Posts: 7 New User

    thanks.I had already seen that video but thanks again

    Yeah i have tried all this stuff inside a dark room but it didnt work Smiley Sad

     

    Im so dissapointed with this laptop 

  • Aspire_Peach
    Aspire_Peach Member Posts: 1 New User

    Mine has the same issue.