Acer Iconia W3-810 display lower half green overlay

Lumi
Lumi Member Posts: 4 New User

Hello Acer community!

 

A few days ago the tablet started to display the lower half of the screen (horizontal) with a green fickering kind of overlay...hard to describe!

 

IMG_0108.JPG

 

First I thought it's windows but this also occur in BIOS!

 

Any chance to fix this somehow or do I need to send it to acer?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you switch to portrait, the green overaly stays in the same position?

     

    if so, it's an hardware issue, call the Acer support service.

    I'm not an Acer employee.
  • Lumi
    Lumi Member Posts: 4 New User

    Yeah then it's the right side of the screen :/

  • Hi,

    Sorry for the situation you have,. Untill the unit was not physically damaged, its a Display issue, but still you could get to BIOS by holding Vol+ & Power Button, if the screen still has the same green overlay, its better to contact Acer for a warranty service,.
  • Lumi
    Lumi Member Posts: 4 New User

    I already tried it in Bios and it stays the same Smiley Sad

     

    Just bought it recently and also attached a case to it so it won't break...

    I will try to contact Acer for the warranty stuff then.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    If it is a display connection issue then a gentle bump with the heel of you hand may change it. In any case it sounds like hardware and not software.

  • Lumi
    Lumi Member Posts: 4 New User

    Okay I did nothing to it last days and turned display on today.

     

    It's working again. I don't know why.

     

    Let's see how long it'll last.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Sounds like a loose connection.