Aspire V5-122P won't boot

JMcIntosh60
JMcIntosh60 Member Posts: 2 New User
edited March 2023 in 2014 Archives

Bought this notebook on Oct.30/14.  Used it this past Friday; was working fine.  Plugged it in for the night and the next day, I noticed the fan was running and I wasn't able to boot it.  It won't shut off using the power button on side.  The only way to shut it off was by using a paper clip on the reset on the bottom of the notebook.  I could have returned to the retailer for a full refund but missed their return policy by 1 day!!  Sure hope this is easy to fix!  Any ideas?  Thank you!! 

Answers

  • Hi,

    Sort that your computer won't boot, when you power on the unit do you see anything on screen.
  • JMcIntosh60
    JMcIntosh60 Member Posts: 2 New User

    No the screen is completely black.  No Acer logo.  Just the blue power light comes on.

  • Please call Acer for a warranty service,. before which you may try with a external display, to check if that works,.