acer liquid e3 frozen

vcoonerty
vcoonerty Member Posts: 2 New User
edited March 2023 in 2014 Archives

I bought my acer about 3 weeks ago. it was working properly untill about a half hour ago when it kept freezing. i locked the phone and it took about two mintues for the screen to light up again. 15 minutes ago the phone froze and a minute later it turned off. it went black for a few seconds and so i tired to turn it on again there was a dim light and its been stuck on a white screen wth acer across it for a while now. i charged it and then i pressed the power buttton and it buzzed but nothing happened on the screen. i held down the power btton and the volume down button and nothing happened. the led light is now red and nothing is happening at all with the phone 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Disconnect it from the charger and do a long press on Power Button (about 10 seconds), this will force to power off, then retry to power on.

     

    if nothing happens, i suspect an hardware issue, so contact your seller or Acer support service.

    I'm not an Acer employee.
  • vcoonerty
    vcoonerty Member Posts: 2 New User
    It just turned itself on but I suspect it'll happen again sometime
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, if you want, you can try a factory reset and check if it will be more stable.

     

    backup all your personal data!!!

     

    settings/backup&reset/factory data reset

    I'm not an Acer employee.
  • airstrike2014
    airstrike2014 Member Posts: 26 New User

    Im having this problem too, the Phone just freezes . Took me a long time to figure out how to get around it. So what you do is , just press the power button , once or hold it (it wont turn off since its locked screen) then it will, unfreeze. We just have to accept that the freezing problem is one of the **** features of this phone. Oh well, we get what we paid for.

     

    [inappropriate content removed]

  • WillL
    WillL Member Posts: 121 Troubleshooter
    I thought it was something like hold the power button and volume up at the same time to restart the phone? I had the freezing problem once, about 2 months ago. I've just bought a new (non Acer phone) and it has shown me just how underpowered the Acer is. After the E2 and E3 I won be going back to Acer again.
  • airstrike2014
    airstrike2014 Member Posts: 26 New User

    Yeah the E3 us underpowered. If you try playing light games like Zombie age 2 , you will feel the battery get hot immediately.And yes it lags sometimes. Congratulations on your new phone, if I had a chance I would buy another phone again. I was after the huge battery in this phone but I was wrong, again....

  • WillL
    WillL Member Posts: 121 Troubleshooter
    The battery in the E3 is the same as the E2. Sadly, the E3 is really just the phone the E2 should have been rather than adding any amazing new features. Battery life is reasonable though, as a fairly light user sometimes I could stretch it to charge every other day.
  • airstrike2014
    airstrike2014 Member Posts: 26 New User

    "LIGHT USER"

  • skipdog
    skipdog Member Posts: 6 New User

    mine was doing that then ne night it was buxzzing and didnt stop for ages even when turned off.Now its in for repair after half of th etouch screen would not respond beware