Reinstall system after replacing failed hard drive Aspire V5

Marty_McSly
Marty_McSly Member Posts: 6 New User

As the title suggests, I've had to replace the hard disk in an Aspire v5 due to unrecoverable corruption. Is there a CD/DVD I can buy or an image I can download from Acer to reinstall the system?

 

Alternatively, can I use the recovery partition on the original hard drive, mounted externally, to do same? Using the Disk Manager tool on a Ubuntu live CD, I was able to check the partitions on the original drive and found that the corruption was limited to the Windows partition.

 

Finally, I've installed a 1TB disk in place of the original 750GB unit. Will this give me any grief?

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Did you try factory recovery with the old HDD before you removed it?

  • Marty_McSly
    Marty_McSly Member Posts: 6 New User

    Probably not. It's my son's computer, I don't touch it because I regard Windows 8 as the work of the devil :-)

     

    I did try Windows repair AFAIK, my son found some key combos on the web. It would boot into Windows repair but then report that it couldn't sucessfully repair.

     

    The drive has 1.3GB of unreadable sectors, so I'm not willing to risk using it again.

     

    I have images of all the partitions that I made with Ubuntu's Disk Manager as well, only the Windows partition has 1.3GB of zeroes substituted for unreadable sectors. Could I restore the system restore partition to the new disk and start fresh with that, or are the Windows install files kept somewhere else?

     

    There is a "push-button" (or somesuch) partition of approx 16GB. Is that what gets copied to USB stick for system recovery? Can I use it in some way to make a recovery stick without having the Windows utility available?

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Why not put the old drive back in and try recovery? If it works then all you have to do is clone the HDD to the new one.

  • Marty_McSly
    Marty_McSly Member Posts: 6 New User

    Mainly because of the risk of further sectors corrupting during the process.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I'm not an Acer employee.
  • Marty_McSly
    Marty_McSly Member Posts: 6 New User

    No RCD available for my serial number, in bold red type.

     

    Might have something to do with being in Australia?

     

    I'm trying something. It's convoluted and very slow, but offers the possibility of being able to recover some of my son's files (which are not backed up).

     

    If it works I'll post it up.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    yes, not available in Australia.

    you must call them:

    http://www.acer.com.au/ac/en/AU/content/service-contact

    I'm not an Acer employee.
  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Put it back in, clone it to a remote HDD for a backup and then try recovery.

  • Marty_McSly
    Marty_McSly Member Posts: 6 New User

    philetus wrote:

    Put it back in, clone it to a remote HDD for a backup and then try recovery.


    I mentioned in an earlier post that I had taken image copies of each partition using Ubuntu's disk manager tool (technically, Palimpsest). I tried restoring these to the new hard disk and recovering. No dice, unfortunately.

     

    Neither will the original disk recover. I suspect a clone of the original won't fly either, but I have a spare disk of the exact make and model as the corrupted disk, and a 2-bay external drive dock with an inbuilt cloning function.

     

    Worth a try, as I've been able to restore as many of my son's files as are readable from the partition image, so now I have no need to preserve the state of the original disk.

  • Marty_McSly
    Marty_McSly Member Posts: 6 New User

    IronFly wrote:

    yes, not available in Australia.

    you must call them:

    http://www.acer.com.au/ac/en/AU/content/service-contact


    Called them, unfortunately they don't send out recovery media. I have to send the computer to Acer Oz to have it factory reimaged, at a cost of A$109. The touch screen is cracked as well, so I'm not too keen on having it couriered to and fro.

     

    At this stage I'm thinking that I'll give Philetus's cloning approach a try. If that doesn't work, I'll just buy Win 8.1 Pro and install it via Win 7. That'll only cost $21 more than a factory reimage, upgrade to 8.1 then upgrade to 8.1 Pro, and take a lot less time. I want to end up with 8.1 Pro anyway now that I have Samba4 AD up & running.

     

    Thanks IronFly and Philetus for your time and patience.

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    No problem

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Hi Marty, If you're still trying to get the laptop going, here's something.

    http://community.acer.com/t5/Desktops-All-In-Ones/stuck-on-system-restore-installing-office-2010/m-p/148777#M6739

    Seems if you can copy the recovery partition to your new HDD and make it bootable, it will boot into recovery. Make your partitions the same size as the old one

  • zer0_
    zer0_ Member Posts: 8

    Tinkerer

    Hi, I had a similiar problem with my E1-572G, solved by downloading a copy of windows oem untouched from *****. I burnt it on a usb drive using gpt partition system and booted from usb (shoul do this without entering the bios setting), windows found the product key from bios and installed just fine.