Windows RE image can't be found
Tinkerer
Hi, I have an Aspire V3-772G. I can't create a recovery drive anymore. I ran reagentc.exe in command-prompt and it's pointing to the correct recovery location, but Windows RE is disabled and for some reason I can't reenable it. Does anybody know how to fix this?
Here are some screenshots to help describe the problem
Best Answer
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Thank you very much, the solution seems to be in another thread, which was linked in the thread you posted. Here's the link.
http://www.eightforums.com/general-support/53334-could-not-find-recovery-environment.html
I have a few additional questions.
Which one of my 3 recovery partitions is Windows 8.1?
If I do a factory reset, will I go back to Windows 8 or 8.1?
Looking at the instructions in the link I posted (second post by topgundcp), would that reset my computer to fresh Windows install, or back to Acer factory settings?
Thanks in advance
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Answers
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Did your lapyop come with Windows 8 and was upgraded To 8.1?
Try this:
https://neosmart.net/wiki/we-cant-create-a-recovery-drive-on-this-pc/#Case_3_Upgrade_to_Windows_81
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It was upgraded to Win 8.1. I'll give this a go and post my results, cheers.
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Just realized you have to buy the program, which I won't do since I don't even know if it works.
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As you can notice, there are many Recovery partition on your HDD.
the 2 of around 400 Mb, are the windows created (1 windows 8 recovery, 1 windows 8.1 recovery)
the other one of about 17Gb is the Acer recovery partition, this is used by Acer eRecovery to re-install or reset to factory default your notebook.
So, what do you are looking for?
a simple recovery windows CD/USB media or create USB/DVD media installer?
I'm not an Acer employee.0 -
Thanks, I thought that was weird too, but now I understand why there are three recovery partitions.
I'm trying to make a factory recovery drive through Acer Recovery Management. I just want to make a factory recovery (OEM recovery with Acer drivers and bloatware). So this is in the 17GB partition, which is partition 6. This is the partition that the recovery is pointing to.
However, in Disk Managment all the recovery partitions are marked as 100% free. Have they all been wiped?
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Nope, not wiped, simply hidden, so the OS thought is 100% free.
I'm not an Acer employee.0 -
Ok, so there shouldn't be any problems normally, right? Windows says I can't create a recovery drive because files are missing and regaentc.exe tells me that Windows RE is disabled and enabling it doesn't work, Windows says the RE image can't be found.0
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Probably the update to 8.1 messed up the partition scheme for eRecovery, so in my opinion that's the real problem.
check this thread:
I'm not an Acer employee.0 -
Thank you very much, the solution seems to be in another thread, which was linked in the thread you posted. Here's the link.
http://www.eightforums.com/general-support/53334-could-not-find-recovery-environment.html
I have a few additional questions.
Which one of my 3 recovery partitions is Windows 8.1?
If I do a factory reset, will I go back to Windows 8 or 8.1?
Looking at the instructions in the link I posted (second post by topgundcp), would that reset my computer to fresh Windows install, or back to Acer factory settings?
Thanks in advance
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good question, one of the 2 400-450MB marked as recovery.
if you do a factory reset, using Acer recovery, you will revert to windows 8.
using windows 8.1 refresh, it will refresh your 8.1 installation but in your situation i would never do it, too much partition confusion.
I'm not an Acer employee.0 -
Okay, makes sense. Thanks for the info.
What I've currently done is
1) Point WindowsRE to the 450MB recovery (guessing that the larger of the 2 is the Windows 8.1 recovery)
2) Left the Recovery Image location pointing to the 17GB Acer recovery
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Acer Recovery Management seems to work fine, I'll post back when the drive is complete.
Does this look OK or is it horribly wrong? Is WindowsRE supposed to point to the 17GB partition or even to the 400MB partition (which I guess is Windows 8)?
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i think it's good.
I'm not an Acer employee.0 -
The recovery drive was successfully created, so it seems to work
Thanks for your help!
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You welcome.
I'm not an Acer employee.0
