fix touchpad sensitivity on acer aspire 5750g. cursor jumps around

gumpshn
gumpshn Member Posts: 2 New User
in 2013 Archives

need help, acer aspire 5750g touchpad cursor is jumping around. seems like a sensitivity issue with the touchpad but have not been able to solve it with a number of solutions ( change driver etc.) and no sensitivity adjustment evident on the control pad, mouse, settings.

Answers

  • sharpfocus
    sharpfocus Member Posts: 2 New User

    i am having the same problem - have you found a solution?  thanks

  • gumpshn
    gumpshn Member Posts: 2 New User

    No, no real solutions. This Touchpad is not well designed!!!

     

    Have tried downloading the new driver for this synaptic ps/2 and other fixes.

    This is a long story with a crashed hard drive sent to Acer for repair and a charge for

    $200 to fix other things. The additional repairs ( under warranty) resulted in this new problem with the touchpad.

     

    This touchpad seems to be hypersensitive and the only work around I have found is to hit fn and f7 to turn it off.

    That is not a good fix if you are typing an e-mail or such and need to move around with the mouse.

     

    The ACER REPAIR admin for their call center were frustrating, unhelpful and clearly more interested in cya than trying to keep a good customer. They were not willing to admit that there is a known issue with this touchpad and really no way to even adjust the sensitivity of the touchpad with this model.

     

    Will probably end up throwing this unit away and buy a Toshiba, Samsung, 

    Lenovo or another!!!

  • jroswell
    jroswell Member Posts: 5 New User

    Forget the touchpad and use a small wireless mouse (unless you away from a desk of course).  I had the same problem with my wife's Toshiba netbook.  While typing, whenever the bottom of your thumb ever so slightly brushes the touchpad, the cursor jumps all over the place and you find you are typing in the middle of a paragraph.  Most times you cannot tell that your thumbs are causing the problem but you can verified it by temporarily disabeling the touchpad (Function+F7).  Belkin makes a small wireless mouse called a Travel Mouse.  

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Get Acer to replace your touchpad board together with the upper case. That does resolve the problem.

     

    Regards,

    Freeza

  • alancarr
    alancarr Member Posts: 2 New User

    My 5733 and my sons 5733 came back from acer repair, both had new hard drives, my sons is on its 3rd drive, mine is on its 2nd and both less than a year old and lightly used.

    Touchpads were all over the place with no configuration possible except for left and right buttons.

    The Synaptics touchpad driver was installed on them from the repair center and I had this nagging memory flashback that before they went for repair that they were Elantech touchpad drivers installed and totally configurable.

    I downloaded the newest Elantech touchpad driver from acer support which didn't work but found by doing a factory restore that the Elantech Version 8.0.6.3 gets installed by default and works perfectly and totally configurable.

    It would have been easier and quicker for me to do a backup of my drivers and applications and install from that if I had know 100% that this was the fix.

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