acer aspire v5 123 keeps shutting down when I press any keys on keyboard.

phinmcuyo
phinmcuyo Member Posts: 2 New User

My Acer Aspire V5 123 suddenly shut off when I press any keys on the keyboard. So, in order for me to log-in, I just used the on screen keyboard to enter my password.How could this be fix? Does anyone here have same experience? I just bought this laptop 6 months ago, and I seldom use it. 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    saying "shutting down" you mean, windows shut down with screen message about shutdown or it simply power off .

    I'm not an Acer employee.
  • phinmcuyo
    phinmcuyo Member Posts: 2 New User

    the power goes off, so i keep on pressing the power button again. NO messages at all.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i suspect some kind of shortcut in the keyboard, contact your regional Acer support service.

    I'm not an Acer employee.