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newbie with problems

Member Posts: 8 New User

I am John, and a friend just gave me an Acer W3-810.  I do have computer experience, but am new to W8. 

 

My first project was to check for windows updates.  However, whenever I click on 'Check for updates' on the windows update page I get an error message "Windows could not search for new updates" with a code 80072F8F.  I am also unable to switch to a Microsoft account and receive a 'we're sorry but something went wrong...' message with a code 0x800b010.  I am not sure, but believe bothof these issues to be tablet setup problems and only indirectly related to W8.  Can someone help?

Answers

  • Member Posts: 3 New User

    First thing first....is this Windows 8 or 8.1?  Check your version and if it is indeed just version 8.0, then uprade to 8.1immediately. Version 8.0 was a failed launch full of bugs and crashes and the upgrade will fix them all.....well most of them.  

     

     

  • Member Posts: 8 New User

    Thanks for the quick response.  The system was win8.  After reading almost all of the Acer W3 notes and comments I came across the message that the time and date needed to be close to correct before updates and microsoft account signins would work.  I hadn't really paid much attention to the date until then.  After setting the date and time I was able to install 100+ updates to windows 8.0 and then update to 8.1.  My microsoft account works and all seems well.  Thanks again for the response.

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