I have an AM5640-E5500A CORE 2 QUAD Q6600 and I want to add an internal 3TB hard drive

LloydPryce
LloydPryce Member Posts: 4 New User

I updated the BIOS and the system properties sees the HD. But it is not visible in My Computer. I can eject the hard drive when plugged in to my external SATA reader -- same issue, the computer system says its there but does not show in My Computer.

 

What are my other options (other than returning the drive)?

 

Thanks for any help,

Lloyd

 

 

Best Answer

  • LloydPryce
    LloydPryce Member Posts: 4 New User
    Answer ✓

    I have done all that and the computer only gives me access to 750GB and then 1.3TB. The last 750GB the computer will not allow me to access. Again it shows me that it is there as unallocated space, but I cannot do anything with it. 

     

    I learned today that Acer Vista 32-bit Home Premium will only allow for 2TB HD. The individual suggested I upgrade to the 64-bit OS and I should be able to access the full 3TB at that time. He said that my product key would be transferable from 32 to 64-bit. I am now trying to download a 64-bit OS and will test that theory later this week. 

     

    I thank you all for your replies. I am a bit crazy with work and this is the first I am checking the reply since whenever. I will let you know if all this works. 

     

    Smiley Happy 

    Lloyd 

Answers

  • tom85
    tom85 Member Posts: 257 Mr. Fixit WiFi Icon

    Hello.

     

    Check in Windows Disk Management if your HDD is Partitioned.

    Reinstal drivers for HDD ( if you have one which come with HDD-install them)

    Check Bios again (Load Default)

    Check your ''Jumper Settings'' ( http://www.wdc.com/en/library/eide/2579-001037.pdf )

     

    Write if something will change.

     

    Kind Regards

     

    P.S. Next time please type HDD model.

     

  • LloydPryce
    LloydPryce Member Posts: 4 New User

    Ok thank you I will try all that and let you know if I got it right.

     

    I actually have two drives the computer sees but does not access

    1: SSD OCZ Vortex 3 120GB

    2: Seagate Barracuda 3TB

     

    I am currently trying to fix the SSD first then the Seagate.

     

    As you indicated, the Windows Disk Manager says it is "unallocated" space. I have no drivers to install and I could not find any on the OCZ Technology website. There is a firmware update but from what I read, it does not apply to my situation. When I log off here I will go back thru the BIOS (again!!). The Seagate website had offered little help before I updated the BIOS so we will see.

     

    Thanks again, Lloyd

  • tom85
    tom85 Member Posts: 257 Mr. Fixit WiFi Icon

    Hello m8.

    Hope its helpSmiley Happy

     

    1. Open Computer Management by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Computer Management. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    2. In the Navigation pane, under Storage, click Disk Management.

    3. Right-click an unallocated region on your hard disk, and then click New Simple Volume.

    4. In the New Simple Volume Wizard, click Next.

    5. Type the size of the volume you want to create in megabytes (MB) or accept the maximum default size, and then click Next.

    6. Accept the default drive letter or choose a different drive letter to identify the partition, and then click Next.

    7. In the Format Partition dialog box, do one of the following:

      • If you don't want to format the volume right now, click Do not format this volume, and then click Next.

      • To format the volume with the default settings, click Next.

    8. Review your choices, and then click Finish.

     

    Or yo can download this one http://www.partitionwizard.com/free-partition-manager.html  or some other partitions software.

     

    Regards

  • LloydPryce
    LloydPryce Member Posts: 4 New User
    Answer ✓

    I have done all that and the computer only gives me access to 750GB and then 1.3TB. The last 750GB the computer will not allow me to access. Again it shows me that it is there as unallocated space, but I cannot do anything with it. 

     

    I learned today that Acer Vista 32-bit Home Premium will only allow for 2TB HD. The individual suggested I upgrade to the 64-bit OS and I should be able to access the full 3TB at that time. He said that my product key would be transferable from 32 to 64-bit. I am now trying to download a 64-bit OS and will test that theory later this week. 

     

    I thank you all for your replies. I am a bit crazy with work and this is the first I am checking the reply since whenever. I will let you know if all this works. 

     

    Smiley Happy 

    Lloyd 

This discussion has been closed.