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I have mistakenly uninstalled windows 7 starter from my netbook

Member Posts: 6 New User

Hi all

 

I used a website called makeuseof.com to help me format the hard drive on my netbook ready to sell it. Unfortunately it has also deleted the OS. I have the key for the OS but obviously no disc as the netbook doesn't have a disc drive. I contacted Microsoft who told me that I had to contact the manufacturer of the netbook to get a copy to reinstall. has anyone else had to do this?

 

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Answers

  • Member Posts: 760 Mr. Fixit WiFi Icon

    Yes I have. If you call 1-800-910-2237, you can talk to a representative there who can help you get the restore disks to your computer.

  • Member Posts: 75 Troubleshooter

    you can try to do eRecovery by press alt+f10 when you see acer logo screen if recovery partition is not deleted.

  • Member Posts: 6 New User

    Thank you for that but is that a US number, I'm in UK????

  • Member Posts: 6 New User

    Hi newacer, I'm not even getting the acer screen Smiley Sad

  • Member Posts: 6 New User

    oooh I am now

  • Member Posts: 75 Troubleshooter

    you could see acer logo after turn on netbook

  • Member Posts: 760 Mr. Fixit WiFi Icon

    If calling from UK: 0870 853 1000
    If calling from Southern Ireland : 01 40732 14
    For products out of warranty, please call: 0906 301 0001.

  • Member Posts: 6 New User

    yes and I tried alt+f10 and all I have is _ in the top corner instead of it saying there is no operating system

     

  • Member Posts: 6 New User

    thank you tabbykatz

  • Member Posts: 59 Troubleshooter

    You need external optical driver to reinstall the os,Purchase rcd and install the OS including drivers and apps,

    it would set the computer back to default settings.

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