I have mistakenly uninstalled windows 7 starter from my netbook

ange
ange Member Posts: 6 New User
in 2012 Archives

Hi all

 

I used a website called makeuseof.com to help me format the hard drive on my netbook ready to sell it. Unfortunately it has also deleted the OS. I have the key for the OS but obviously no disc as the netbook doesn't have a disc drive. I contacted Microsoft who told me that I had to contact the manufacturer of the netbook to get a copy to reinstall. has anyone else had to do this?

 

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Yes I have. If you call 1-800-910-2237, you can talk to a representative there who can help you get the restore disks to your computer.

  • newacer
    newacer Member Posts: 75 Troubleshooter

    you can try to do eRecovery by press alt+f10 when you see acer logo screen if recovery partition is not deleted.

  • ange
    ange Member Posts: 6 New User

    Thank you for that but is that a US number, I'm in UK????

  • ange
    ange Member Posts: 6 New User

    Hi newacer, I'm not even getting the acer screen Smiley Sad

  • ange
    ange Member Posts: 6 New User

    oooh I am now

  • newacer
    newacer Member Posts: 75 Troubleshooter

    you could see acer logo after turn on netbook

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    If calling from UK: 0870 853 1000
    If calling from Southern Ireland : 01 40732 14
    For products out of warranty, please call: 0906 301 0001.

  • ange
    ange Member Posts: 6 New User

    yes and I tried alt+f10 and all I have is _ in the top corner instead of it saying there is no operating system

     

  • ange
    ange Member Posts: 6 New User

    thank you tabbykatz

  • Raffi
    Raffi Member Posts: 59 Troubleshooter

    You need external optical driver to reinstall the os,Purchase rcd and install the OS including drivers and apps,

    it would set the computer back to default settings.

This discussion has been closed.

Categories