Acer E1-570 black screen on boot

agetzy
agetzy Member Posts: 2 New User
I have a little problem with my Acer E1-570.
Yesterday I turned it completely off for the first time (I have been using sleep mode before), and when I tried to turn it on again, nothing happens.
Power led is on, and HDD led flashes once, but after that it does nothing.
I can hear fan spinning for few seconds but after that it's complete silence inside the computer. Any ideas what could be the problem?

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    agetzy,

     

    Have you tried powering the notebook on with an external monitor connected?

     

    If you do/have and still experience this problem, it would indicate a hardware issue. I would then recommend contacting technical support in your region for assistance.

  • agetzy
    agetzy Member Posts: 2 New User

    I forgot to mention in the first post, but yes, I tried powering the notebook on with an external monitor.

    That made no difference. I took the notebook to local electronics store, which sold the notebook to me, and they sent it to Acer to check

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