i/o error with acer aspire recovery

chem_doc
chem_doc Member Posts: 2 New User

During restore using Acer recovery disks for this Acer aspire 551, the recovery stalls at the final step where the wim file is written to the c: drive.  It gives me an i/o error.

I suspect that the disk is functional because I have run the cmd.exe program from the x:drive and then run both scndsk.exe and scndsk.exe /F to fix any errors.  No errors were detected.

However, any fix for this error that I have encountered suggests replacing the hardrive. This seems to be inappropriate, in this case.

I should also say that I have used dos commands to copy a file from the system32 directory to the c: drive successfully suggesting that there is no problem with writing to the disk.

Lastly, the cd rom hardware must be working or the disks would not be successfully read to the final stage.  How this can be an i/o error eludes me.

Any help with this would be appreciated.

Answers

  • Are you using a custom recovert image?

  • chem_doc
    chem_doc Member Posts: 2 New User

    The discs were provided by acer upon my provision of the s/n# and $20.  Is that custom? I think the set is specific for the unit.  I might be wrong though.

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