switch 10 camera (isp 2400) update

monolop
monolop Member Posts: 4 New User

I installed a windows update for ISP 2400. After i tried to launch the camera app and it now tells me to first install a camera. I tried to roll back the driver yet am still not able to get the camera working.

Best Answer

  • snowfairy
    snowfairy Member Posts: 1 New User
    Answer ✓

    I had the same problem. After I restored the driver of ISP 2400, the camera works again.

     

    This problem also happened to other tablets that after updating the driver from windows update.

     

    So I think this is not acer's fault.

     

    Uninstall the ISP 2400 driver from updating may fix the problem.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you tried to uninstall the camera from device manager and if available the update package from program/features?

    I'm not an Acer employee.
  • monolop
    monolop Member Posts: 4 New User

    the webcam does not appear in device manager. I uninstalled ISP2400 and reboot and that had not affect. Its like windows no longer sees the camera.

  • michael07
    michael07 Member Posts: 12

    Tinkerer

    Same problem. But I solved it by restoring the driver. In the device mager.

  • snowfairy
    snowfairy Member Posts: 1 New User
    Answer ✓

    I had the same problem. After I restored the driver of ISP 2400, the camera works again.

     

    This problem also happened to other tablets that after updating the driver from windows update.

     

    So I think this is not acer's fault.

     

    Uninstall the ISP 2400 driver from updating may fix the problem.

  • monolop
    monolop Member Posts: 4 New User

    Problem fixed good to go now.

  • KatlinH
    KatlinH Member Posts: 1 New User

    Hi! 

     

    I had the same problem with camera not working, I went to deivce manager and tried updaing the driver, which didn't work. The ''roll back'' button was inactive so I couldn't do that one. I uninstalled the software, but am now struggling to find a suitable version to reinstall it. 

     

    Could you suggest any links or drivers that would be suitable for acer switch 10 camera installation or if there's anything else to do?

     

    thank you! Smiley Happy