own an Aspire M3450.Sudden shut down while installing updates.Cannot start Windows 7 since.

pierre1402
pierre1402 Member Posts: 2 New User

I have tried to reinstall the back-up image of the system but it tells me that there is not enough space on disk. I have more than enough space on disk its 990 gb. Need help please. It also gives me an error code 0x80070015 when i try to repair

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Are you using Acer recovery media to try to restore the system?

     

    How did you create your backup image?

     

    Is it on CD/DVD, or USB?

  • pierre1402
    pierre1402 Member Posts: 2 New User

    Hello, I created the image on a CD on the first use of my pc.When I try to reinstall the image it tells me that there is not enough space on my disc.I have tried to repair it and it does not provide me with a list of available operating system. also, a  message tells me to download drivers but I do not know which one i need !!!

     

    Thanks for your help

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    An Acer recovery disk should include all drivers and should not prompt for installation of any other drivers. If you are getting an error with the recovery disk you created, I recommend contacting your local technical support to inquire about ordering a new set of recovery media.

     

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