nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Posts
Categories
Community Home
Forums
- Laptops
- Gaming
- Desktops & Servers
- Software
- ConceptD
- SpatialLabs
- Displays
- Tablets
- Accessories
- Other
Acer Answers
Support Videos
Store

My Acer Aspire 5750g is not working? Stuck!

jaymax

My Acer Aspire 5750g has been extremely reliable. All of a sudden it's had this problem.

A few days ago my laptop when dead, so I charged it up and pressed power and the "Acer" logo comes up, flashes black with a little dash ( - ) that flashes then it reboots back to the Acer screen and restarts the process over and over again. Basically, my laptop is stuck in boot!

When i turn it on, it shows "press f2 key for setup" and "f12" for boot options. Ive explored both of these keys and nothing has worked. Except when pressing a boot option in "f12" menu, it displayed a message saying "Media Test Failure, Check Cable" on boot.

What is going on? Is my HDD dead?

PLease please please help! I've never had Acer problems until now Smiley Sad

Find more posts tagged with

Accepted answers

All comments

IronFly

When you press F2, you enter the BIOS setup, can you please check if your HDD is listed on boot devices?

If not, you have a dead HDD.

jaymax

When I press F2, under the 'boot' tab it says

HDD: TOSHIBA MK7559GSXP

and this is ranked 1st out of 6th priority orders

jaymax

And this HDD mathches the HDD information provided in the "Information" tab

IronFly

At least the HDD logic board is not fried.

It can be a bad ribbon cable or a BIOS problem.

jaymax

So what do I do?

IronFly

exactly you had:

PXE-E61: Media test failure, check cable

or just

Media test failure, check cable

in the first case is enabled the boot from LAN and disabling can solve the issue.

in the second, you need to contact your regional Acer support .

jaymax

Ok so it says *AND I QUOTE*

"PXE - E61 Media test failure, check cable

PXE - M0F: Exiting Broadcom PXE ROM."

then it reboots to the begining of the problem.

jaymax

Sorry! I'm not much of a tech head

IronFly

PXE error message appears when BIOS is attempting a boot from LAN.

on your BIOS please disable any Boot from LAN and, if available, disable ROM PXE loading at boot.

if this doesn't work, try to find an option like "load optimized default" or "restore default options" on BIOS and re-try to boot.

which BIOS version is on your system?

1.21 is the latest:

http://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.21_A_A.zip?acerid=634883809430577449&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205750G&OS=ALL&LC=en&BC=ACER&SC=PA_6

jaymax

Ok I will try these methods as soon as I get home today and I will let you know the results ASAP.

By doing the default settings, does that affect anything (I.e. files on my hdd)?

IronFly

it's will just load factory settings on BIOS, HDD and data will not be touched.

jaymax

My BIOS version according to the boot menu is 1.07

And I tried your methods but no luck. Still wont boot up. I don't know what to do

IronFly

At this point i would try to update the BIOS to the latest version under DOS.

Just download the latest version using the link i gave you above, unzip it, you will find 2 folders, you need all the files under "DOS" folder.

Using another Windows OS PC, go to this webpage:

http://rufus.akeo.ie/?locale=en_US

and download Rufus, it's 100% safe.

Then connect an USB pen to your PC, run Rufus and use the same options as on my screenshot:

DOS rufus

FAT32 and Bootable disk: MS-DOS is mandatory, then click Start and wait until it finish.

Now that you have a bootable USB MS-DOS pen, it's time to copy the content of "DOS" folder into the USB pen.

Now connect the USB pen to your notebook power off and see it boot automatically from USB, if not you must enter Bios (F2) and enable F12 (boot option menu), save and exit.

at the next boot press F12 and select USB pen as boot or USB HDD, when you will see a DOS prompt, write BIOS.BAT and press enter.

wait until it finish and ask to reboot.

DOS rufus

Welcome!

It looks like you're new here. Sign in or register to get started.

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™