Acre Aspire 23inch touch screen condensation under screen.

jamesosb
jamesosb Member Posts: 1 New User

I'm on my second Aspire 23inch touch screen monitor.  Just like the last one, after about 20 minutes, I notice the upper right corner of the monitor is blurry.  It looks like steam condensed on the glass.  It's on the inside and can't be removed with a lens cloth.  Is this normal and does it go away after a few days?  I haven't seen many bad reviews about this issue, but I find it odd that it's happened to me twice so far.  If this doesn't resolve, I'll just buy a different brand after shipping this one back.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Was there any radical temperature change with the system?

     

    Condensation is possible, but usually does not occur. 

    If it is condensation, it should dissipate.

  • zoe864
    zoe864 Member Posts: 1 New User

    hi i have also today noticed condesation behind my screen top right hand side , did you have any luck finding out why or how to get rid of it kind regards zoe  knight

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi Zoe!

     

    If it is condensation, it will disappear. Keep the monitor in a warm room. If it fails to disappear AT ALL, then, contact Acer support for your region, to see if they can help!

     

  • RonEbarker
    RonEbarker Member Posts: 2 New User

    I too have this problem and it makes viewing the top half of the screen very difficult.  How can it be fixed?

  • blair
    blair Member Posts: 1 New User

    Have just purchased one and had the same problem, returned it to Noel Leeming and was given a new computer after saying I wasn't happy with a repair. Service was great as data all transferred but replacement comuter exactly the same, condensation in top right corner after operating for around 30 minutes. Returning the computer for a refund.

    Blair

  • RonEbarker
    RonEbarker Member Posts: 2 New User
    My computer was sent back to Acer and the told me they couldn't find the problem of condensation. They sent it back and straight away the condensation is back. Will never buy another Acer, very unhappy.
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