Laptop occasionally stops charging while plugged in

Elija2
Elija2 Member Posts: 13 New User
in 2014 Archives

I have a problem with my Aspire V5-552P. I keep it plugged in almost all the time, but sometimes it will stop charging for a second while plugged in. It will stop charging and then almost immediately begin charging again, sometimes many times in a row. If I hover over the battery icon in Windows when it does this it says "Plugged in, not charging" so my laptop still detects the charger is plugged in, but for whatever reason it's running on battery power. At first I thought this was a measure to prevent overheating but it still does this even when my laptop isn't that hot. Sometimes it happens when I move my laptop around a bit so I thought that might be causing it, but the plug is always in as tight as it can be. My laptop is barely a year old so I don't think it's dying on me. What could the problem be?

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer

     I suggest trying to run the battery down a few times. Plug it in only when you get the low battery message to do so. Report back with results.

     

    Thanks 

     

    Jack E/NJ

      

    Jack E/NJ

  • Elija2
    Elija2 Member Posts: 13 New User

    I ran my battery down twice but it still happens.

  • JackE
    JackE ACE Posts: 44,891 Trailblazer

    Does the battery seem to charge back up OK after running it down unplugged?

     

    Jack E/NJ 

     

     

    Jack E/NJ

  • Elija2
    Elija2 Member Posts: 13 New User

    Yeah, it still charges fine.

  • JackE
    JackE ACE Posts: 44,891 Trailblazer

    I'm gonna take a wild guess that for some reason the "battery not charging" message means the "battery is fully charged". Because the charging system is in fact designed to stop charging a Li ion battery when it reaches 100% charge or it can ruin the battery. Out of curiosity, if you run the battery down a bit, say 95% charge, then plug it back in, do you get the "battery not charging" message soon after the 99% charge level disappears?

     

    Jack E/NJ      

    Jack E/NJ

  • Elija2
    Elija2 Member Posts: 13 New User

    I get the "plugged in, not charging" message even when my battery isn't even close to being fully charged (like when I was charging it after I ran down the battery). And this message is a new occurence. Before when my battery was 100% charged it wouldn't give me that message or dim the screen or anything. But now it does.

  • JackE
    JackE ACE Posts: 44,891 Trailblazer

    OK. But it seems like it is in fact charging even though the message indicates otherwise. You may need to simply re-calibrate the charge level indicator. No big deal. Try the technique shown here http://www.youtube.com/watch?v=Lx62t6qZ34U Report back with results again.

     

    Thanks

     

    Jack E/NJ

     

     

     

     

    Jack E/NJ

  • Elija2
    Elija2 Member Posts: 13 New User

    I don't think it's still charging because my screen goes dim when it happens.

     

    Also my laptop doesn't have a removable battery so I can't try the fix in the video.

  • JackE
    JackE ACE Posts: 44,891 Trailblazer

    >>>doesn't have a removable battery >>>

     

    Yes, it does. But for convenience (not your's of course), it's harder to do. I suggest that you google "plugged in not charging"  "non removable battery" with the quotation marks. And review some of the fixes that may be most applicable to your situation. I really do think you must re-calibrate the Windows battery monitor. And once done, I suggest that you in fact use the battery more often rather than keeping it plugged in most of the time.

     

    Jack E/NJ

        

    Jack E/NJ

  • Elija2
    Elija2 Member Posts: 13 New User

    Now my laptop no longer gives me the "Plugged in, not charging" message, it sometimes just doesn't detect the charger at all. The charging port on the laptop and the charger itself doesn't look damaged so I don't know what the problem could be. I tried uninstalling the "Microsoft ACPI-Compliant Control Method Battery" in Device Manager but the problem persists.

  • JackE
    JackE ACE Posts: 44,891 Trailblazer

    If you have a voltohmeter, check the output potential of the charger's plug. Should be 15+ volts or more.

     

    Jack E/NJ

    Jack E/NJ

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