monitor speakers for T272hl stopped working with Win 8.1 updgrade

karle
karle Member Posts: 4 New User

My monitor speakers were working fine until I upgraded from Win 8 to 8.1.  No recognition in sound pop-up that a hdmi device is available for playback.  Everything else working fine on the monitor and computer...  Any ideas????

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓

    hi..

     

    You need to install the audio and video drivers for windows 8.1 on your computer.

    If it is an Acer computer you may help us with the correct model number of your computer.

    If you have any other brand you may contact the computer manufacturer to get the weblink to download and install the driver for windows 8.1.

     

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi..

     

     

    have you download and installed the correct  audio and video drivers for windows 8.1?

  • karle
    karle Member Posts: 4 New User

    No I didn't.  Didn't think I needed to.  Know where I can get them?

     

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓

    hi..

     

    You need to install the audio and video drivers for windows 8.1 on your computer.

    If it is an Acer computer you may help us with the correct model number of your computer.

    If you have any other brand you may contact the computer manufacturer to get the weblink to download and install the driver for windows 8.1.

     

  • karle
    karle Member Posts: 4 New User

    That worked thanks much.  I guess I though the windows 8.1 upgrade would do all updates but I guess not.

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