Liquid E1 from Europe

choub
choub Member Posts: 4 New User

Hi everybody !

 

I bought a liquid garland e1 (model v360) in Belgium, Europa.

I tought i could use him in canada, where the signal are different, but i know he can work here.

 

But no, mon smartphone don't recognize the mobile network here.

 

Is that a permanent problem? I bought him 200 euro (+- 300 CAD) and it's painfull for me to think about getting a new one.

 

I hear about simlock, but, in belgium, they aren't, you can bought a smartphone and go to any provider without problem.

 

Thx for reading and i look forward for answord !

 

 

ps : english it's not my native language, i can speak it, but i have lots of spelling problem when i write it, sorry for that.

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    I don't know the canada network operators, sorry.

    By the way, you can give a look on the web to find some informations about that.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Are you using a canada network SIM?

     

    by the way V360 supports canada network frequency:

     

    2G NetworkGSM 850 / 900 / 1800 / 1900
    3G NetworkHSDPA 900 / 2100

     

     

    CANADA

    2G capabilitiesGSM 850, GSM 1900
    3G capabilitiesUMTS 850, UMTS 1700, UMTS 1900, UMTS 2100
    4G capabilitiesLTE 1700, LTE 2100, LTE 2600

     

    I'm not an Acer employee.
  • choub
    choub Member Posts: 4 New User

    I used the sim card from a friend who get it from a canadian provider.

    The message "undetect mobile network" appear. That's why i'm here.

     

    For the second part of you message, we agreed, it shoudl work here.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    network provider brand?

     

     

    I'm not an Acer employee.
  • choub
    choub Member Posts: 4 New User

    It's virgin, the cheaper

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    http://virginmobileusa.custhelp.com/app/answers/detail/a_id/896/session/L3RpbWUvMTQwMjg1MTkzOS9zaWQvSWhTcGpVV2w%3D

     

    You cannot use a mobile phone from another wireless carrier, or any unlocked device. But it's the perfect excuse to get a new phone.Click here to view Virgin Mobile Phones and Plans.

    I'm not an Acer employee.
  • choub
    choub Member Posts: 4 New User

    OK .... But maybee there is another brand which i can take in montréal ?? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    I don't know the canada network operators, sorry.

    By the way, you can give a look on the web to find some informations about that.

    I'm not an Acer employee.
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