CONFIRMED SOLUTION - Acer Iconia A500 frozen on ” ACER ” logo

todordxb
todordxb Member Posts: 4 New User

I have had recently the well known issue - Acer Iconia A500 frozen on ” ACER ” logo.

Hundreds of ACER customers are suffering from this problems.

There are a number of threads on this but the actual SOLUTION is very well hidden.

I don't know why ACER support does not want to publish the solution.

I just tested it and it works.

 

Hardware Acer Iconia A500

Software Android, version 3 or 4.

Status: FROZEN in boot, with Acer logo displayed.

User guide ( if needed to understand how the buttons are positioned)

http://global-download.acer.com/GDFiles/Document/User%20Manual/User%20Manual_Acer_1.0_A_A.pdf?acerid=634558081604921091&Step1=Tablet&Step2=ICONIA%20A&Step3=A500&OS=a05&LC=en&BC=Acer&SC=PA_6

Solution

1. Download update.exe from http://www.4shared.com/zip/ZNHgG5Hd/update.html?cau2=403tNull

(you will need an account)

2. copy and save update.exe to microSD on the root folder

3. insert microSD into tablet

4. With tablet OFF

- position LOCK SWITCH towards the VOLUME buttons

- hold down the VOLUME DOWN button (closest to the tablet top), and the POWER button until screen is showing some small lines in one corner in regards to clearing cache…

-move few times the LOCK SWITCH up and down util it starts to download software and wait for the progress line (green line) to show it’s finished.

After that the tablet will reboot itself to a fresh Android installation.

 

100% tested

Answers

  • SEWSEW513
    SEWSEW513 Member Posts: 1 New User
    I have tried everything and a wonder guy was going to repair my tablet at acer sent me the information I got sick and moved and cant find it would anyone know how to do this again. Pls I really want my tablet back
  • todordxb
    todordxb Member Posts: 4 New User

    SEWSEW513 did you try the method listed above?

    Follow it step by step! Download the file update.exe.

    It worked for me.

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