Acer A100 - power button quit

sbncmo
sbncmo Member Posts: 4 New User
The power button quit last week - I couldn't power off nor turn on the screen after it idled for a while. My son set the volume button to turn on the screen so I could still use it, but I couldn't turn the tablet completely off.

After a week of this, my tablet appears to be dead - the screen won't turn on at all even though it is fully charged.

I should be getting a new tablet in the next few days, but I NEED what is on my old tablet. What can I do to access it?

Answers

  • billsey
    billsey ACE Posts: 34,625 Trailblazer

    Use a USB cord to connect it to a PC. With the appropriate driver installed that will let you copy everything off it.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    Have you attempted an extra long press on the power button, up to maybe 20 seconds ? In some instances android tablets can go in to a "stasis" and appear to be dead, in some cases the extra long press on the power button has done the trick.

  • sbncmo
    sbncmo Member Posts: 4 New User

    I tried a long press on the power button for 20 seconds, but it didn't work. Tried it 4 times - still no power. Thanks for the suggestion though.

  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    You say that the tablet is fully charged, how can you be sure ? In some cases the charging plug/adapter to connect to the AC malfunctions and the battery in the device becomes totally discharged, giving the appearance if a dead device. Have you connected using USB to a laptop or PC to check ?

  • sbncmo
    sbncmo Member Posts: 4 New User

    I tried the USB cord this morning - my desktop doesn't even acknowledge that the USB is plugged in, my tablet doesn't show up & the tablet didn't come on. I was so in hopes that it would. Thanks for the suggestion.

  • sbncmo
    sbncmo Member Posts: 4 New User

    I charged it up yesterday morning - the power button showed orange, but I didn't notice any color later.

     

    However, I did call a repair shop this morning & was told that it isn't the power button that is bad - it is the motherboard or programming. He said it is a common problem with the Acer A100. He said it could be repaired, but the problem would probably occur again later. And my info is unretrievable.Smiley Mad

     

    I sure appreciate your suggestions & help. Thanks.

  • jimkberry
    jimkberry Member Posts: 1 New User

    Sounds very much like what happened to my A700 about a month or so ago. Fortunately it was still under warranty and so I sent it to Acer and they replaced the motherboard.

     

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