Acer aspire V3-771G Webcam

poltergeisti
poltergeisti Member Posts: 5 New User

Acer aspire V3-771G Webcam not worked in windous 8  pleas help

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello poltergeisti,

     

    In first, check in Device manager like this:

     

    - Click on Start

    - Type the command mmc devmgmt.msc in Search box

    - Go the device "Imaging devices" - expand and look "Integrated webcam" - Right click - Uninstall (driver).

    - Restart your computer. Windows 8 will reinstall the webcam driver. Normally, it should work.

    France
  • poltergeisti
    poltergeisti Member Posts: 5 New User

    i do everything but still don't  work

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello,

     

    Do you have a "!" on the Integrated webcam in Device manager?

     

    Otherwise make a driver update:

    - Click on Start

    - Type the command mmc devmgmt.msc in Search box

    - Go the device "Imaging devices" - expand and look "Integrated webcam" - Right click - Update Drive Software.

    France
  • poltergeisti
    poltergeisti Member Posts: 5 New User

    driver is instaled, when i open the program web cam working, but everything is black.

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello,

     

    You said "when i open the program web cam working". What's this program or I guess a website?

    France
  • poltergeisti
    poltergeisti Member Posts: 5 New User

    Skype video call the video camera switched on but shows only a black background

  • poltergeisti
    poltergeisti Member Posts: 5 New User

    the problem is not in onli skype,the problem is in  every  programs.

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello,

     

    Did you check in the Device manager if you have a mark on the Integrated webcam?

    France
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