No sound on my Acer laptop

wendymcclelland
wendymcclelland Member Posts: 2 New User

I have a new (Dec 2013 purchase) Acer Aspire E1-532 which has worked fine until today. I cannot get any sound from it now. When I hover over the sound icon it reads "No Audio Output Device is enabled". I have tried downloading the Bluetooth driver but when I attempt to install it I get an error message telling me it is incompatible with the version of Windows I'm running. I'm not sure what to do now. Any suggestions? Is there an easier way to restore the sound? Appreciate any help. 

 

Thanks! 

Wendy

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