Hi My Acer 500 is frozen at android and I do no what to do from Malaysia kuala lumpur

mario27
mario27 Member Posts: 1 New User
Frozen Acer 500

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi...

     

    You may try performing a hardware reset, to do this, simply use a small, thin object, such as a paperclip, to press the recessed reset button located on the bottom of the tablet near the USB Port.
     
    You may also try performing Factory Data Reset .
    The following steps will erase all of your personal information, all stored contacts and any programs you have installed on your tablet.
    1. Power off the tablet.
    2. Press and hold the Volume up button, which is located closest to the touch screen lock switch.
    3. With the Volume up button held, press and hold the Power button for 3 seconds then release it. Continue holding the Volume up button.
    4. Once the tablet vibrates, switch the touch screen lock switch on and off repeatedly while still holding the Volume up button.
    5. Release the Volume up button and stop switching the touch screen lock switch once the "Erasing Userdata..." message appears in the upper left corner of the screen.
    6. Once the factory reset has been completed your tablet will load to the Welcome screen.
    7. Your Factory Data Reset has completed now follow the onscreen steps to setup your tablet.
  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    As a last resort you may find this link helpful, not sure which operating system you have on your tablet or how old it is but this is worth a http://www.teamandroid.com/search-results/?cx=partner-pub-7738245065308644%3A9591621952&cof=FORID%3A10&ie=UTF-8&q=Acer+drivers

  • mario62
    mario62 Member Posts: 2 New User

    thank for your infomation it worked but loss my data and photo

    anyway got it work as normal agian

  • mario62
    mario62 Member Posts: 2 New User

    I got it done by using the power button and usual volume button, thanks anyway for your info

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