blocked at android immage

noah1981
noah1981 Member Posts: 2 New User

this morning i try to open my tab a500 and it stop at android image and restart le image again and again

 

try reset with power and volume + same thing

 try with reset button reset but stay a same place again at android logo at start up

 

what can i do i'm not anymore on warrenty

 

Answers

  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    Sadly your tablet is stuck on a boot loop, in order to restore it you need a working android ROM which, unfortunately Acer will not make available, there are many posts relating to this on the forum. I recommend that you go to the Acer Facebook page, outline your problem and ask for a free, out of warranty repair, you have nothing to lose.

  • noah1981
    noah1981 Member Posts: 2 New User

    acer want to repair beacause its a soft trouble

  • billsey
    billsey ACE Posts: 34,276 Trailblazer

    noah1981 wrote:

    acer want to repair beacause its a soft trouble


    Actually I think it more likely Acer wants to repair for public relations. Some of these types of problems are 'soft' in that they can be fixed by software means, but some are also hardware. Either way they know their reputation rides on the perceptions of the end users, so they're bending over backwards a bit to support users even when out of warranty for these specific types of issues.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
This discussion has been closed.