Acer R7-572 internet incredibly slow when bluetooth enabled?

I do not do this... but it is a problem that I have read about elsewhere.  For example:

http://www.surfaceforums.net/forum/microsoft-surface-pro-2/6537-horrendous-wireless-performance.html

I think a lot of people using WiFi and Bluetooth mice/keyboards do not notice the problem, but when streaming audio over Bluetooth it is an issue.  Is it because streaming audio uses more bandwidth?  Because both radios are on a single card?  Because both radios are using the same 2.4GHz frequency band?  Don't know.

Can't help you fix the problem - I have read of people having it get fixed by Windows Update, or by changing driver settings, and those same things not helping others - but I will suggest that an inexpensive Bluetooth USB receiver is an easy and hopefully temporary workaround.

Another user here suggested going into the Properties for the Broadcom 802.11n Adapter, going to the Advanced tab, and disabling the "Bluetooth Collaboration" setting. (They also suggested enabling the Xpress setting at the end). Perhaps have a play with that?

I tried this and it literally made my r7 lightning fast and not just internet...it made my computer overall super snappy! Ive only had it a few months and its been ridiculously slow, thank you very much for this post lol! Yeah it sucks you can't enjoy wifi and blutooth at the same time but I can definitely do without blutooth for right now! Oh and I also disabled both blutooth devices in the same drop down menu as broadcom 802 w adapter. Cheers!

"but I will suggest that an inexpensive Bluetooth USB receiver is an easy and hopefully temporary workaround"

Yes it is "greg1", and I do have one of those... it's the one that I used to use with my Logitech BT mouse.   I can even vouch for your suggestion as a good workaround solution for some people... because it works just fine here.

Trouble is, the Logitech BT dongle 2 inches long, and attaching the thing to the side of a laptop is an open invitation to destruction of both the dongle and the USB port socket.  :-(

What I'd prefer is for Acer to just fess up about the awful $0.25 compromise they made in supplying only one antenna and a dumbed-down driver for a Broadcom transceiver that's *made* for two antennae and is capable of so much better performance on both 802.11 and BT connections.

PenguinJim:    Thanks, man... but I'd really prefer to just get what I paid for:  functional BT 4.0 and unhindered WiFi both at the same time.   Acer's own literature says it can do that, so I expect that as part of my purchase.

I was part of the reason Coleco's "Adam" computer project tanked in the 1980s... I was an electronics engineeering student in the middle of designing a system that used the same video management chip that Adam and ColecoVision used, and their own engineers agreed with me that there was absolutely no way to make that chip do what Coleco's marketing info caimed for their new computer.

If I have to, I'll do the same thing here.

"maybe i'll look into a small inexpensive bluetooth dongle"

If your R7 is still under warranty, maybe you should look into getting it replaced with a fully-functional build like Acer promised you when you purchased it.

"If your R7 is still under warranty, maybe you should look into getting it replaced with a fully-functional build like Acer promised you when you purchased it."

What was the promise, exactly? I think it might be worth comparing Acer's promise, word-for-word, with what the R7-572 actually delivers. Please quote them verbatim - that should definitely reveal the full extent of Acer's duplicity.

"I was part of the reason Coleco's "Adam" computer project tanked in the 1980s... I was an electronics engineeering student in the middle of designing a system that used the same video management chip that Adam and ColecoVision used, and their own engineers agreed with me that there was absolutely no way to make that chip do what Coleco's marketing info caimed for their new computer.

If I have to, I'll do the same thing here."

That was YOU!? Holy cow, I remember reading about you in Time Magazine. It's no exaggeration to say that you were a major inspiration to me throughout my entire life. With your power and influence, it shouldn't be a problem to accomplish the same thing with Acer and this "Antennagate" furore. Yes, I have faith in you. I fully believe that you can get one of Acer's engineers to agree with you that the R7's wireless performance is not optimal when both Bluetooth and Wifi are enabled due to having to share a single antenna.

(Of course sharing an email would be easiest, but please make sure you're recording any telephone calls you make so that you can share the results with us here! I would be most interested to see/listen to this confession that using both Bluetooth and Wifi at the same time on the R7 will reduce Wifi performance.)

[edited to comply with guidelines]

"Exactly, it was 802.11a/b/g/n AND BT 4.0."

Ummm... I'm sorry, but I'm not able to bring up this quote from Acer regarding the R7. I've tried Non-Specific-Internet-Search-Engining "acer 802.11a/b/g/n AND BT 4.0", "acer r7 802.11a/b/g/n AND BT 4.0", and even just "802.11a/b/g/n AND BT 4.0", but your quote simply isn't coming up verbatim. In fact, I do get "No results found for acer r7 "802.11a/b/g/n AND BT 4.0".""

Is this something they said to you on the phone? Or did a sales clerk say it to you before you purchased your R7? If you could share your source for "802.11a/b/g/n AND BT 4.0" on the R7 (preferably where Acer have listed it under the heading "Promises") it would be most appreciated.

It might also be worth starting a thread denouncing Acer as the R7 doesn't support 802.11a and 802.11b simultaneously - and I cannot find a single admission about this fact anywhere in Acer's marketing info!

No, Acer does not own CNET. You are thinking of CBS Corp, I think?

I think that if Acer owned CNET and produced that review as part of their "manufacturer propoganda", they would probably have scored their own laptop higher than 3 stars out of 5.