Webcam Not Detected

jenbeamond
jenbeamond Member Posts: 2 New User

Built in webcam on Acer Aspire Z5771 isn't being detected. Hasn't worked for at least 6 months but now i need to have access for work purposes. Have reinstalled YouCam, Web Cam Generic Driver, TouchCam Application and RealTek Driver but nothing works. Grateful for any suggestions thanks

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi jenbeamond

     

    Try using system restore to a date of around 7 months ago, to see if it will work.

     

    I presume you've checked Acer support for your region, to see if there are updated drivers? If that's the case, and it still isn't working, then if you're still covered by warranty contact support for a repair.

     

    If you're out of warranty, try your local PC store, who should be able to fix it for you. Or you could just buy a webcam and use that (at least for now!)

  • jenbeamond
    jenbeamond Member Posts: 2 New User

    Thanks. I've checked the drivers and they're all updated. Did system restore to about 8months ago and still nothing. Looks like it'll be off to a tech. Thanks again.

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