NEED HELP TO DO FACOTRY RESTORE FROM RECOVERY PARTITION...

Umairbt
Umairbt Member Posts: 5 New User

HI guys i am really confused and need help i wana do a factory restore on my acer laptop but when i try to do it with acer recovery managment its says HARDDRIVE CONFIGURATION NOT SET TO FACTORY DEFAULT...another thing that  i made a partition of the harddrive with easeus parttion manager fews days ago..i have tried the alt f10 method it goes into the menu and when i select reset then it asks to insert installation disc which i dont have....i have checked my harddrive the recovery partition is there....plz need help the reason i wana do a factory default is so i could make recovery discs for my laptop which i cant right now...

Answers

  • Hello Umairbt,

     

    In the bios utility, D2D must be enabled.

    Otherwise look this topic: The hidden partition

    France
  • Umairbt
    Umairbt Member Posts: 5 New User
    So I looked at the link and my question is that when I will unhide my recovery partition how will I then copy it to USB to perform a restore...
  • laurent_14
    laurent_14 ACE Posts: 10,323 Trailblazer

    Hello,

     

    Before I'd like to check your hidden partition.

    Can you post a screenshot of your Disk Management window?

    France
  • Umairbt
    Umairbt Member Posts: 5 New User

    here is the shot and another shot showing the partitions with easeus partition manager..i think that the push button reset is the recovery partition in the 2nd shot...

    viber imag.jpgviber image.jpg

  • laurent_14
    laurent_14 ACE Posts: 10,323 Trailblazer

    Hello,

     

    To enter in bios setup utility, press F2 when you see the Acer screen.

    Have you tried to "load default settings" with F9+Enter and to "save and exit setup" with F10+enter?

     

    Otherwise, you'll find a lot of information about Windows Recovery Environnement

     

    The last solution is to buy the erecovery media to the support of your country. 

     

    Note:

    Recovery partiton: Windows RE (recovery environment)

    Push Button Reset partition: Recovery image

    France
  • Umairbt
    Umairbt Member Posts: 5 New User

    IT JUST KEEPS ASKING TO INSERT RECOVERY MEDIA WHEN I TRY TO RESET IT IN RECOVERY MENU I CANT SEEM TO FIGURE OUT HOW TO MAKE IT RECOVER FROM THE PUSH BUTTON RESET PARTITION...

  • Umairbt
    Umairbt Member Posts: 5 New User
    Hi so i managed to do a full facotory reset but when i go to acer recovery managment to create recovery disc it says some files missing....
  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Umairbt wrote:
    Hi so i managed to do a full facotory reset but when i go to acer recovery managment to create recovery disc it says some files missing....

    Can you tell us what model you have? Assuming it's Windows 7, I would point you to the article below on how to create recovery media, can you tell me which step you're having issues and exactly what the error is?

     

    http://acer.custhelp.com/app/answers/detail/a_id/12866

  • Inspiration101
    Inspiration101 Member Posts: 185 Mr. Fixit WiFi Icon

    The partition layout screams W7 & W8 dual load OS.

     

    If you have W8 running I would use the run box and type shutdown /r /o  

     

    Let the computer reboot and follow onscreen instructions to refresh/reset your computer.

     

    If you have W7 running then I would just make sure the BIOS is set to Legacy boot and use the Alt-F10 keys to start a recovery.

     

    It really does help if you provide the model of computer and the first 10 digits of the serial number (aka the part number).

     

    Good luck ! Smiley Happy

This discussion has been closed.