Aspire 5750G internal mouse problem

simon
simon Member Posts: 2 New User

I have been facing this problem that the touchpad mouse (Elan) is not responding at all. I have reinstalled the driver from Acer support page and is still not working. 

An external mouse however its possible to use.

Any ideas on how to solve this?

 

thanks in advance

Best Answer

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon
    Answer ✓

    Good day

     

    1. Do a system restore to the last date the touchpad worked.

    2. Make sure that the touchpad is enabled using Fn+F7

    3. Backup and reload machine to factory settings to eliminate OS issue

    4. If reload doesnt work, you need to get the touchpad replaced.

     

    Regards,

    Freeza

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon
    Answer ✓

    Good day

     

    1. Do a system restore to the last date the touchpad worked.

    2. Make sure that the touchpad is enabled using Fn+F7

    3. Backup and reload machine to factory settings to eliminate OS issue

    4. If reload doesnt work, you need to get the touchpad replaced.

     

    Regards,

    Freeza

  • simon
    simon Member Posts: 2 New User

    thanks a lot for the help it was the Fn+F7 that had disabled it.

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