S3 391 Random shutdowns

JoelC
JoelC Member Posts: 5 New User

I've had this problem since two weeks after I bought this computer.

First it starts with freezing before going into suspend mode, then after it has done this for a week or so it starts just shutting itself down for no apparent reason.

 

I got touch with support and they said I needed to reinstal my OS (Win8) so I did, it worked fine for a couple of weeks then it sang the old freezing song when going into suspend mode, that was a week ago, now it has begun shutting itself down again.

 

Any suggestion would be most welcome.

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder
    Hi JoelC

    I would suggest to call support, explain reinstallation didn't work & ask for a repair.
  • Fortfrankie
    Fortfrankie Member Posts: 2 New User
    I am dealing with an Acer laptop that kept getting the blue screen of death. It would crash several times a day. Has been repair twice under warranty. It is still not operating like it did when it came out of the box. Will be contacting Acer for a replacement.
  • JoelC
    JoelC Member Posts: 5 New User

    Will do so, thanks.

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