Error at boot 0xc0000001 Help

designwebs
designwebs Member Posts: 7 New User

Looking for some help here.  I have a Acer Laptop Extensa 4630z.  I have been geeting the following error, 0xc0000001 each time I boot.  I have tired doing a factory reset severla times and I still get this error.

 

I have not installed any new ram or hard drives or anything.

 

Any ideas on what could be causing this error and or how to fix it.  I was going to purchase a new drive and try that but I wanted to make sure it was not soemthing else.

 

Thanks

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If recovery did not resolve your issue, the problem is hardware related, and the computer would require service. I suggest you contact technical support in your region, to inquire about repair options available for your system.

  • designwebs
    designwebs Member Posts: 7 New User

    Yes I did I replaced the hard drive and that fixed the problem.

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