Aspire S3 Won't Turn Off !

AlberKOTG
AlberKOTG Member Posts: 5 New User

Hi

 

After the battery running flat, my S3 now acts like it's perminantly on, but no screen etc. So the blue light is on., the fan is running like crazy, but screen is off.... but the power button does nothing. Won't turn off, restart, nothing ! Tried the battery reset button several times but it just starts the same thing again. Does it with and without AC adaptor connected. Ideas ????

Answers

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    I am not a tech, but have you tried removing the battery?

  • AlberKOTG
    AlberKOTG Member Posts: 5 New User

    Yeah back off, disconnected the battery... plug in the AC, and it carries on from where it was !

  • AlberKOTG
    AlberKOTG Member Posts: 5 New User

    It's an ultrabook, so you can't remove the battery as per a laptop. 

  • ElizabethS
    ElizabethS Member Posts: 845 Practitioner WiFi Icon

    Ah, missed the model number.  Thanks AlberKOTG

  • AlberKOTG
    AlberKOTG Member Posts: 5 New User

    Any technical support from ACER then ?

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    What happens when you hold the power button for 6-10 seconds? If that doesn't shut the unit off, I would suggest looking into service because that is definitely not normal.


    Cory

  • AlberKOTG
    AlberKOTG Member Posts: 5 New User

    Hi, yes after 6 to 10 seconds it doesn't change... so I need a service ? How and where in South UK ? Thanks

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