Battery problem

casteels
casteels Member Posts: 2 New User

While the old battery was dying I bought a new one from http://www.acer-onderdelen.nl/ for my Aspire 5738G laptop. It works but the status is "No battery is detected" and it seems not to charge.

What can be done to get it working?

 

Thanks in advance

[edited for privacy]

Answers

  • rom300
    rom300 Member Posts: 1 New User

    does it hold a charge at all?

     

    try shutting down laptop remove the battery 

    only plug in the power adapter, bootup laptop, go into control panel, find battery and delete drivers, once deleted the drivers then reboot.

    Once booted up THEN install battery it should automatically install drivers when u install the battery. this should help

  • casteels
    casteels Member Posts: 2 New User

    Thanks for your reply. It turned out that there are 2 incompatible types of batteries for this laptop: the AS07 and the AS09 series. Both fit and work but only the AS07 gets charged on my Aspire 5738G.

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