Liquid Glow now refusing to recognise speaker plugged into 3.5mm jack.

NickHolden
NickHolden Member Posts: 3 New User
in 2014 Archives

Hello There,

 

So, had my Liquid Glow since November 2012.  Never any problems, great little phone.  However, last Thursday night I was, as I usually do, using it as an MP3 and no problem.  Friday morning, it would recognise the headphone plugged into the 3.5mm jack.  Doesn't even display the headphone icon on the notification bar.  Anyone got any ideas?  Would be greatly appreciated.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    did you reboot?

     

    this can be a mechanical problem on the headphone jack.

    I'm not an Acer employee.
  • NickHolden
    NickHolden Member Posts: 3 New User

    Yes, tried that.  I shut it down every night.  I've even tried a factory reset, but to no avail.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I think is a problem in the phone jack, maybe a leaf is bent inside.
    I'm not an Acer employee.
  • NickHolden
    NickHolden Member Posts: 3 New User

    Thanks for your reply.  I'm in touch with the Service Dept at Acer, waiting to hear from them.

     

    If that is the problem, in your opinion, is it a 'self-fix' issue, or will I have to send it off to be repaired?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it's hard to know if you can self-fix.

     

    you can only look inside the jack for any missing leaf or bent, BTW can be also a cold solder on the jack.

     

    it's better to send it to Acer Service.

    I'm not an Acer employee.
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