has anybody had any decent support from the help desk?
mrrog
Member Posts: 42 New User
I know i haven't, all responses to date seem to fall in one of three categories:-
1. Misunderstanding the question i have asked, deliberate or otherwise,
2. Referring me to articles of questionable relevance
3. Stating they have no information to help me
?
0
Answers
-
As i thought, nobody has a good word to say for them, however i have finally browbeaten them into answering a query about upgrading to 4.4, the gist of which follows:-
"We have checked with the support and they informed that for this model they wont upgrade software to kitkat 4.4."
Last acer i buy.
0 -
Hey, shame to us all who buy acer phone.
We have a great hardware, with minimal software support. Others phone maker already realized that software update was a great selling point.
Availablity of user flashable stock rom also make a great sales. People dont want to leave their phone for 2-5 days, just to re-flash the OS.
Just look at my phone now, Acer released jb 4.1.2 for Intel powered phone, Liquid C1, without a full feature available on previous OS, ICS.
No face unlock, wifi display, wifi direct, dlna, bugged OS performance. A joke from Acer, really a bad joke.
If Intel doesnt team up with Acer to make this phone for Asia, I will not buy this phone!0 -
Should have been clearer, the model i enquired about which will not be upgraded to 4.4 is the liquid e2 duo.
0 -
Looks like no phone from Acer updated to 4.4 right? No plans officially published too.
Any phone from Acer that very lucky enough to get jb 4.3?0 -
That is ridiculous. Acer are still selling the Liquid E2 Duo so why wouldn't they want to support it? I thought this was quite a good phone for the money but if Acer are not going to support the phone then likewise I won't be supporting them with future purchases. Just hope that a developer somewhere releases a 4.4 rom for the phone as Acer doesn't value their customers enough to properly support the phone.0
This discussion has been closed.
