Why do the short cut keys switch on automatically? I can't turrn it off..

GuyB
GuyB Member Posts: 3 New User

As much as I love my new Aspire V5, there are a few things which are rather annoying... and I am hoping someone here might be able to give me insight as to why this happen..

 

Whenever I turn on my Acer , after it loads, the "H" key doesn't work instead, it turns on "Share" on the right hand side. Actually a few keys don't work. I've researched on Windows forum and they say just press Ctrl+Shift+* or Winndows key. I've tried both and it doesn't work. I have to bang away on the Ctrl , Fn, Windows, Alt key a few times and then its back to normal. Why does this happen? And whats a sure way that it won't happen again..?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    That very much sounds like a "stuck key" issue.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • GuyB
    GuyB Member Posts: 3 New User

    I don't think its a stuck key issue... cos this happens only when I start the computer. It doesn't happpen when its on SLEEP or HIBERNATE mode.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You are stating that the keys work when it's in sleep/hibernate?

     

    How do you know, since the computer would be off?

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