windows 8 activation

Darwin
Darwin Member Posts: 34 New User

hi guys

i wanna ask something

my acer aspire v5-572g always go to pc settings asking to activate windows, but when i press the activation

windows can't activate right now

if i go back to factory settings, after it did windows update the same problem occurs again

any idea how to solve this?
at the back of the laptop, there's a sticker of win 8

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Answers

  • Darwin
    Darwin Member Posts: 34 New User

    anyone??

     

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi Darwin

     

    A similar problem happened to a friend. You can manually activate windows by calling a free number. To do so press Windows Logo key & "R" & type slui.exe 5. Then Select "Use automated phone system" next, select your country from the drop down box.

     

    Next ring the number as shown on your screen and listen to the details.  Basically, you will need to enter the 9 groups of numbers shown in step 2. Then the automated ID given will need to be typed in to the boxes shown in step 3.

     

    When this is done, Windows should be activated & you should not be pestered again!!

     

     

  • Darwin
    Darwin Member Posts: 34 New User

    typed slui.exe 5

    but nothing happened

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hello again, Darwin

     

    Strange one that! The slui.exe normally works ok.....

     

    The only other things to try:

     

    A. (From Microsoft):

     

    To start the Product Activation Wizard, follow these steps:

    1. At the Start screen, swipe in from the right side, or hover your mouse in the upper-right corner of the screen to display the charms menu.
    2. Tap or click the Settings charm.
    3. Tap or click Change PC Settings.
    4. If your PC is not activated, PC Settings will provide instructions that are customized to your activation error. If telephone support can provide help for your error, tap or click the appropriate link, which may resemble one of the following:

    Activate

     

    Activate by phone

     

    Contact customer support for help

     

    or

     

    B. If your laptop is under warranty, return it for a repair

     

    Afterthought: I presume the date & time are correct, plus it was set up for the correct region when your laptop was set up from new?

     

     

  • Darwin
    Darwin Member Posts: 34 New User

    activation.jpg

    how do i can activate by phone?

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Darwin, Old Buddy, you almost made it.  The telephone command must be typed exactly correct, including capitalization and spaces. Use Ctrl+ C to copy this      SLUI.EXE 3        Now press the Windows key+R to get the Run box. Now use Ctrl+V to paste the command into the box.

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Heck, you're not having much luck Darwin...

     

    If you're still having problems try here.

     

     

  • Darwin
    Darwin Member Posts: 34 New User

    so i cant activate??

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi Darwin

     

    If you click the link in my previous post, it will take you to Microsoft's contact number. This will allow you to speak to someone who can help, and hopefully, activate your Windows installation!

     

  • GabarAung
    GabarAung Member Posts: 7 New User

    Hi,

    mine, Aspire V5-571pg, is happened like this today.

     

    asking a notification "Activate Windows, Go to PC Settings to activate Windows". i tried as per the on screen instructions, but finally appeared another box, "Windows couldn't be activated, Go to control pannel..................., Error Code :............., Error description:...........................". the problem is same like you.

    have you solved the problem? was it ok? please let me know your methods how you solved?

     

    thank you.

    ((if you don't understand well, sorry for my poor language in English))

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Welcome aboard, Gabar. Press the Windows key plus R to open the Run Dialogue. Then cut and paste this into the Run box EXACTLY as I have posted it   SLUI.EXE 3   and it will give you a list of toll-free numbers in your area.

  • GabarAung
    GabarAung Member Posts: 7 New User

    hi, thank you so much for your help. but still cannot.

    i have not a windows dvd or a bought key. so i need that list of tool free numberes to get the key.

    copied and pasted ""SLUI.EXE 3"" in the Run box, then appeared another window to type PRODUCT KEY (XXXXXx5) but not found the list of toolfree numbers. what was wrong?

     

    thank you.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    There is a lot of good information in this thread about how to overcome activation issues.

     

    However, any Acer supplied operating system should not require activation. 

    For Windows 8, the operating system should automatically activate from the key embedded in UEFI.

     

    If you continue to have activation issues, I would recommend restoring the system to factory defaults.

    Reloading your Acer Computer

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Gabar, exactly where did you buy this computer at?

  • Darwin
    Darwin Member Posts: 34 New User

    sorry for the late reply

    any other option rather than calling the microsoft?

     

    and if i return it bak to factory settings, the sampe problem occurs again

    i have return it 2 times, but need the activation after i did windows update

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Darwin,

    Have you changed any hardware on the system?

    When did you notice this begin to occur?

  • Darwin
    Darwin Member Posts: 34 New User

    haven't change anything

    noticed when i did windows update

    or open the system information

  • GabarAung
    GabarAung Member Posts: 7 New User
    hi, sorry my friend Dw,

    i was so busy on trip during these days and away from my home.

    yes, my pc is still with previous situation. i tried so many times to active this but cannot. i bought a brand new aspire v5 and still quite new now, but i don't know why it happening like this.

    i remember one thing, my pc went black screen after 1-2 days of i bought then to the service. i think it might be preinstalled volume license or something by the service. may be? this is one thing i doubting.

    today i'll try to restore factory settings back. Smiley Sad somebody said not able to restore factory settings on RT right? if not, i have no way to do. ((if u can, please share some methods for RESTORE FACTORY SETTINGS back.))
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • ryanvillalobos
    ryanvillalobos Member Posts: 1 New User

    Hi, I have the same product and am gaving the same error.  I am factorry resseting the laptop now but am not sure it will work, if you fixed the issue, how did you fix it?  thank you so much for your help!

     

This discussion has been closed.