Where can I find information about my Acer Product?

schmidt31
schmidt31 Member Posts: 1 New User

Please help with connection to the internet with my new Acer Aspire V5.  It asks me for a network security key which I cannot find on my netgear router.  I found a security pin but this will not allow me to connect.  I only have windows 8 as my operating system.  My internet provider, comcast, windows support and netgear were all unable to help.  Any ideas?  Please help

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon

    The security key is not provided by the computer manufacturer. It has been configured by the ISP.

     

    Are you able to connect this router to any other computer without entering the security key? The security key is case sensitive and make sure you enter the correct password when you are connecting the computer to the router.

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