My Iconia A100 is bricked (Stuck at Acer Logo)

sogajeffrey
sogajeffrey Member Posts: 1 New User
I had no success when I tried a hard reset (using hardware keys vol down and screen rotation switch). It looks to be a EMCC bug that many others have reported on various forms. My tablet is out of warranty now. Is there any help I can get with this?

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon
    You may try a factory reset on this tablet. Below steps would help you.
     
    It will remove all data (files, pictures, apps) from the tablet.
     
    1. Power off the tablet.
    2. Press and hold the Volume up button, which is located closest to the rotation lock.

    3. With Volume up button held, press and hold the Powerbutton for 3 seconds then release it. Continue holding the Volume up button.
    4. Once the tablet vibrates, switch the touch screen lock switch on and off repeatedly while still holding the Volume upbutton.
    5. Release the Volume up button and stop switching the touch screen lock switchonce the "Erasing Userdata..." message appears in the upper left corner of the screen.
    6. Once complete the tablet reboots and starts with the OOBE screen, at this point the tablet will have been restored to the factory default settings.
    If it does not work, contact manufacturer for further help.
  • Sharanji
    Sharanji ACE Posts: 5,063 Pathfinder

    Hi..

     

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

    If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

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