W3-810 Graphic issues

GRNDL
GRNDL Member Posts: 4 New User

Hi, can anybody help me with this?

 

After tablet goes to sleep or after pressing power button display goes mad. Sometimes when I pres power button few times it goes normal, but in most cases not and restart is needed.

 

BIOS version 1.07

 

Win 8.1 drivers "other drivers package v2.0 "

 

Now i have clean installation of system.

 

I have already wiped whole system to win 8.0 and than upgraded to 8.1  Display wasnt working properly under 8 nor 8.1

 

This happens daily more than 10 times. I am frustrated.  Is it software problem or is it in hardware?

 

Thanks Smiley Happy

 

 

DISPLAY.jpg

Best Answer

  • paja
    paja Member Posts: 20 New User
    Answer ✓

    hi

    i am not sure ( I did that before couple of weeks), somebody on the forum mention to use lenovo driver ivga135w81.exe.

    On your responce try it

    Regards

Answers

  • Sunnyfish
    Sunnyfish Member Posts: 1 New User

    The same thing happens to mine, and many times on trying restart it just powers off and will not come back on.  This happened with both Windows 8 and 8.1.  I'm not super tech savvy, so I chatted with support and they had me reset it and download a graphics driver to install, but then determined that their driver was faulty.  While were arranging to send it in for service, I was able to get it powered up again without the "squiggly line screen".  A few days later same thing.  Support has said it is a hardware issue and said send it in for repair.  Purchased 3 months ago but used very little.

  • GRNDL
    GRNDL Member Posts: 4 New User

    Ok, thanks for reply. So it isn not software issue.  I will contact service center here in Czech on monday.

    I was suspicious about hardware, because it has never happened first two months and sice first apperance its happening with increasing frequency.

     

    I have it also 3months  and I am using it daily.

     

     

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Just to check, you should be using the drivers package for a W3 and 8.1 & is just shown as 2 (not 2.0) and dated 2013/10/24. (looks like the same one is used for Win8 and Win8.1). That pattern looks like the display driver is not starting. Have you tried connecting to a TV or external monitor using the HDMI port ?

  • paja
    paja Member Posts: 20 New User

    Hi

    change video driver to 9.14.3.1160

  • GRNDL
    GRNDL Member Posts: 4 New User

    padgett:

    - yes, I am using proper drivers depending on current OS   

    - moreover, I have these issues after wiping system and restoring to stock

     

    paja:

    - can you please provide me link?  I have 9.14.3.1170 and cant find previous version.

  • paja
    paja Member Posts: 20 New User
    Answer ✓

    hi

    i am not sure ( I did that before couple of weeks), somebody on the forum mention to use lenovo driver ivga135w81.exe.

    On your responce try it

    Regards

  • GRNDL
    GRNDL Member Posts: 4 New User

    Thanks, I will try it

     

     

     

    ....................

    some time later 

    ....................

     

     

     

    Lenovo driver seems to be working !  Thanks!

This discussion has been closed.