After updating win 8.1 acer iconia w700p tablet is disasrter !!!

Ethos
Ethos Member Posts: 160 Troubleshooter

guyysss heeelp 

i just updated windows 8.1 and it is like it going die my tablet .. bluetooth mouse tearing .. very laggy , the whole system laggy .. almost unresponsive .. touchscreen too 

[word filter avoidance] microsoft u done? 

Best Answer

«1

Answers

  • 1stTimeAcer
    1stTimeAcer Member Posts: 96 Enthusiast WiFi Icon

    Once you have updated 8.1, you WILL need new Bluetooth driver in order for your devices to work smoothly. Since Acer has not updated their drivers for 8.1, here is the location for the Qualcomm Windows 8.1 drivers. The latest Windows 8.1 Bluetooth driver is 8.0.1.305 and the latest WiFi driver is 10.0.0.268.

     

    As to the graphics driver, you will need to download and reinstall the current Windows 8 graphic driver from Acer. If you use the generic Intel driver, you WILL lose the ability to change brightness and may possibly have other functions not work as they should. So for the graphics driver, stick with the originl Acer graphics driver. Hopefully Acer will have updated Windows 8.1 drivers for the W700 soon, because many components will likely need updates.

  • Ethos
    Ethos Member Posts: 160 Troubleshooter

    I already found driver on intel .. using laptop driver hd 4000  Win64_15335  and my bluetooth is working and been working  even wi-fi .. 

    your was not ?

  • 1stTimeAcer
    1stTimeAcer Member Posts: 96 Enthusiast WiFi Icon

    The previous post was based on my experience with the preview version. Just updated to the Official release and it turns out that the drivers provided by Windows 8.1 (Display - 10.18.10.3316, WiFi - 3.0.1.155) works perfecly fine. I still however had to manually install the latest Qualcomm Bluetooth driver for it to work as it should (8.0.1.305), otherwise Bluetooth Audio Device would not work.

  • Ethos
    Ethos Member Posts: 160 Troubleshooter

    Aalright .. 

    My bluetooth seems to work ok unchanged... 

    I dont really use bt sound.. sometimes for pic transfer..

  • Gator
    Gator Member Posts: 3 New User

    I installed the lates update as of yesterday and finally fixed my bluetooth problems. drivers 8.0.1.306 Good luck oh I used the link shown anove.

  • OrionBG
    OrionBG Member Posts: 45 Troubleshooter

    ACERs software support is awful! Some weeks ago when I got my hands on the RTM build of Windows 8.1, I made a clean install! Deleted all partitions and let the W8.1 Setup do them. After that I installed ONLY the missing drivers! W8.1 have integrated drivers for the WiFi, Bluetooth and some other things. The difference in the WiFi driver performance is staggering! No disconnects, stable speeds even at two bars signal.... The only things that have to be installed are the Intel drivers, VGA (although Windows Update finds one), DPTF and Management Engine.

    Just for the sake of it I did a little experiment last night. I restored my tablet to the Factory W8.0 (had made a USB drive when I got my W700P) and after some updates it was ready for an Official W8.1 upgrade. I did the upgrade and downloaded all the W8.1 drivers from ACERs web site (there are W8.1 drivers now) and after proper installation of all the drivers the system was.... Awful!!! Lags, WiFi problems, Metro programs crashing some times.... The system was not stable at all. So I did a clean install of W8.1 again and installed again ONLY the missing Intel drivers, and everything (inc. WiFi) is perfect!

  • grc100
    grc100 Member Posts: 2 New User

    I can validate the solution that OrionBG described, that a clean install of Windows 8.1 solves all the problems that people are seeing after the 8.1 upgrade.  I have a W700 (not a W700P) and it was exhibiting the exact same issues that everyone else was describing so I reinstalled a stock 8.1 and everything works perfect, although took a different path to get there. I used the built-in Windows "Refresh" function found under Settings Charm->Change PC Settings->Update and Recovery->Recovery->Refresh your PC without affecting your files. This option will re-load the entire OS but save your personal files, settings, and Windows Store apps. It will delete any desktop apps that you have installed but it does give you nice list afterwards of what it erased to help you with the reinstallation.

     

    I found that the Refresh function will not let you downgrade but only refresh the version of the OS that is currently installed.  So you will need a copy of Windows 8.1 ISO to do the refresh.  You don't need to enter a new W8.1 key since you already have a valid license with your W8.0->W8.1 upgrade so borrowing a friend's 8.1 disk is perfectly legal.  After the refresh, I loaded all the drivers from the Acer web site listed for 8.1 except the VGA driver as it wouldn't let me install (said my hardware didn't meet the requirements????).  Everything now works perfectly!

  • Jackan32
    Jackan32 Member Posts: 3 New User

    Can you do that too with a iso image ? or do you need to have the CD in a usb drive ?

  • grc100
    grc100 Member Posts: 2 New User

    You use the Windows 8.1 ISO to create a Windows 8.1 DVD (or USB flash drive I assume), from which you can do the Refresh with.  There is now a way to download a Windows 8.1 ISO file from Microsoft with a Windows 8.0 key, just Google this and you can find out how.  

     

    You can't do an install of the Windows 8.1 OS with a Windows 8.0 key, which doesn't make sense since it's a free upgrade, but with the Refresh method you don't need a key, only the disk.

  • afarr
    afarr Member Posts: 1 New User

    The guy with the power settings is spot on.

     

    Control Panel>Power settings>Advanced Settings>Intel Dynamic Platform and Thermal Framework Settings and disable the low power setting for both battery and Plugged In

  • nimasl
    nimasl Member Posts: 3 New User

    I have this problem too! I didnt expect this from this expensive tablet. Why surface 2 doesnt have this problem?!

    why Acer doesnt support us?Im realy angry beacuse of bad support and update.

    why with windows 8.1 the device drain lots of battery and lag a lot?

    friends can  you help!?

    or maybe we should say this too acer to update the drivers.all of us!

  • nimasl
    nimasl Member Posts: 3 New User

    this isnt a good way.because battery drain will be very much if we do this

  • nimasl
    nimasl Member Posts: 3 New User

    So with this way the problem is finally fixed?

    you dont have problem with high battery drain or something like this with intell drivers?

  • Ethos
    Ethos Member Posts: 160 Troubleshooter

    STILL PROBLEMS with HD 4000 installed driver provided on acer download and yellow exclamation mark appears in device manager .. there is no way to fix it only to install old 8 version 9.x.x. but then DXdiag shows that directDraw is NOT AVAil. 

    direct 3d is enabled and agp texture acceleration is NOT avail. so I dont know what the HELL is GOING ON !! 

    When I had Win 8 all 3 were enabled !!! 

    How to enable in WIn 8.1 ?

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    I'm running Windows 8.1 Pro on my W700 and have no problems with the current drivers.

     

    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics 4000
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_07451025&REV_09
    Display Memory: 1792 MB
    Dedicated Memory: 96 MB
    Shared Memory: 1696 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO305D
    Native Mode: 1920 x 1080(p) (60.001Hz)
    Output Type: Internal
    Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
    Driver File Version: 10.18.0010.3412 (English)
    Driver Version: 10.18.10.3412
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.3
    Graphics Preemption: DMA
    Compute Preemption: Thread group
    Miracast: Not Supported by WiFi driver
    Hybrid Graphics GPU: Integrated
    Power P-states: Not Supported
    Driver Attributes: Final Retail
    Driver Date/Size: 1/22/2014 15:51:36, 19380224 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B78E66-4226-11CF-C17E-4F27B4C2C735}
    Vendor ID: 0x8086
    Device ID: 0x0166
    SubSys ID: 0x07451025
    Revision ID: 0x0009
    Driver Strong Name: oem23.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3412Smiley Tongueci\ven_8086&dev_0166
    Rank Of Driver: 00DA2001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

     

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ethos
    Ethos Member Posts: 160 Troubleshooter

    hi can u provide that driver for me ? 

    thnx

  • billsey
    billsey ACE Posts: 34,624 Trailblazer

    I either downloaded it from the Acer site or from the Intel site... I didn't keep it long after it was working.

     

    It looks like the latest on the Intel site is the same as mine.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ethos
    Ethos Member Posts: 160 Troubleshooter

    No it isnt.. i did it and had yelow mark in device manag.
    And i searched your version and i found lenovo site didnt work then i installed asus and it almost destroyed my tablet!!
    i couldnt get in desktop black screen only wifi bar were flashing.. i had to do safe mode and messin round!!
    thing is i have w700p not w700
    Am running old driver which doesnt show yellow mark but another problem that DDraw is not avail and agp too only D3D is enabled....

    If u could go to windows folder then drivers amd locate that your current driver , it is just one file you could up here? 

    thnx

  • Ethos
    Ethos Member Posts: 160 Troubleshooter
    Answer ✓

    I came into solution .. !  Reverted back to Windows 8 and I will NEWER deal with 8.1 AGAIN !!

     It is BIGGEST , MEGA HUGE MISTAKE what Microsoft did in history ... it is even worse than Vista !!  

    http://techpinions.com/windows-8-is-worse-than-vista-for-microsoft/26704

    http://www.informationweek.com/software/operating-systems/8-reasons-to-hate-windows-81/d/d-id/898905

     

    I really hope that Windows 9  will bring a half of revolution in PC  

     

    PEACE  !

  • happycamper304
    happycamper304 Member Posts: 1 New User

    I had this problem.  Found that MEMS Enhancement Utility was the culprit.

    To disable it:

    Open Task Scheduler

    Click Task scheduler library

    Right-click on MEMS_Schedule and disable it.

    Restart